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Good Day fellow AG members I made a deposit at Fruity Casa and took a bonus. During my wagering I accidental pressed the Max Bet button and placed a bet of $10 I immediately contacted live chat informing them of the incident and wanted to know what My options are? I am close to completing wagering requirements at the moment. Now live chat say they cannot do or say anything regarding the matter, we will have to see what happens when I request a withdrawal. Should I be worried? I mean I did inform them it was by mistake, but they cannot do or say anything.

Hi Fellow AG members Quick question. I registered at Fruity Casa a very long time ago and i could only open my account in USD currency. I made deposits before and often lately received no deposits free spins or bonus. Today I completed wagering on my Birthday Bonus and withdrew, they requested for documents etc. I decided i wanted to make another deposit and keep on playing while my withdrawal is being pending and processed. My deposits keeps on failing and now they telling me its because my account has to be in ZAR currency. They want to force me to register a new account in ZAR currency, although i wish to play in USD currency, because if i play in ZAR the conversion fees is always a lot in deposits and withdrawals - Which is what i am trying to avoid. They also informed me that they cannot change my account currency under my current account. Here is how live chat went down Amber : Hello! How can I help you today? fiekie : I am having issues depositing using neteller Can you check whats wrong Amber : Of course, one moment please. Ah I see the issue now! It is because your account is in USD and needs to be in ZAR. fiekie I prefer to play in USD my account has been like this for ages lol so what needs to happen now? I know on the other cadell i have accounts in zar can you just leave it as it, because the conversion fees are much more when depositing and withdrawing Amber Unfortunately it is no longer possible to deposit or play with a USD currency. I will need to ask you to register a new account in ZAR. fiekie Why cant you just change my currency? Amber We cannot change the currency of an account once there has already been played on. fiekie so you will close this account? Also why didn you tell or inform me before? should i wait untill my withdrawal? is complete? Read Amber11:03 am One moment please, I will see how we can arrange this for you. 11:09 am I suggest that you wait until your documents have been processed and your withdrawal as well. I will inform the responsible department to contact you via e-mail to invite you to register a new account once the withdrawal has been processed. 11:18 am Can I help you with anything else? 11:25 am I wish you a good day, I will close the chat now. I feel they should have informed me a while ago when this change happened now. because my account has been in USD for almost 1 year now. They can change to Euro as well, i do not mind, but i do not wish to register a new account... What are my options?

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