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I’ve been a regular player on Dafabet since 2022, and until recently I had no major issues. But on 27 July 2025, I faced a serious and shocking incident that changed my view of this platform completely. I placed a winning bet of ₹3,72,000 on Over 109.5 in the West Indies vs Australia match. The bet was marked “Winner” and should have returned a fair payout. Instead, the bet was voided without any valid reason or explanation. I then tried to withdraw ₹7,00,000, which was also declined without justification, even though my KYC is fully completed, and my account has been active for years. I deposited ₹4.34L and ₹3.63L the same day, and without any wager, ₹4.30L just disappeared from my balance. This experience is not just disappointing — it’s unfair, unprofessional, and feels like an outright violation of player rights. I’ve contacted support multiple times but received no clarity. I’ve also filed a formal complaint and started the legal escalation process. If you care about your money and transparency — avoid Dafabet until they fix such critical issues.
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Hi everyone, " Self exclusion If you believe you have a gambling problem or just wish to take an enforced break from gaming, Dafapoker gives you the power to permanently exclude yourself from playing at Dafapoker. If you choose to exclude yourself permanently, you will be barred from playing games at Dafapoker. All you need to do is contact our Customer Services team." Dafabet re-opened my account just after 2 weeks from my permenantly self exclusion request. They are refusing to pay my loses but their rule is very clear above. I know that i have asked them to re-open when but i guess gaming companies should be very sensitive and restrictive for those permanent self exclusion requests. Here is the e-mailing history; Sent:Fri 8/03/12 3:09 PMTo: [email protected] Hi, Username:xxx DOB: xxx Address: xxx Please close my account permenantly for self exlcusion. Thank you. Regards, After they have reopened and I asked them to compensate my loses (because if they did not open, I wouldn’t have played and lost and they shouldnt have opened the account !) they responded like that; Thank you for choosing Dafa Poker! Management has taken a look at your account and note that in your original request for closure it was not mentioned that you have a gambling problem so therefore your account was able to be re-opened at your very specific instructions this morning. We are unfortunately unable to refund your recent deposits as the account was re-opened at your own request along with being played by yourself. Had you been fortunate enough to win like in the past, we would of course been required and willing to cash you out on request (just as we did the last time you requested account closure after a win). Now that you have clearly disclosed to us your gambling problem we have permanently closed out your account and will take all due care to ensure it is not re-opened however should this or any other account be played by yourself in the future we hold no responsibility for losses occurred by yourself in doing so. And, here is my reply to them; You are saying that " in your original request for closure it was not mentioned that you have a gambling problem so therefore your account was able to be re-opened at your very specific instructions this morning " What does "Please close my account permenantly for self exlcusion. " mean then? " permenantly for self exlcusion" ?? Self exclusion If you believe you have a gambling problem or just wish to take an enforced break from gaming, Dafapoker gives you the power to permanently exclude yourself from playing at Dafapoker. If you choose to exclude yourself permanently, you will be barred from playing games at Dafapoker. All you need to do is contact our Customer Services team." Even i have asked you to exclude me from your site permenantly in my email ( marking permenantly in bold ! ) , why did not you manage to exclude me and re-opened my account? Is it matching what is written above in your terms and conditions and what you have done ? Well this is their fault and those kind of responses are not good for a big company like that. They need to accept their fault and compensate my loses and they should never ever let the permenant self excluded players to play again !(even aster 2 weeks time!) Am I wrong guys?