I like support when they answer my questions directly and honestly. for example Eurogrand,or 777Dragon and Jackpot City, i am a loyal depositer there and they always deliver supreme support. If you need them, they are there, and that is how it must be i think.....
I hate support when they want to sell you something you know, for example Golden Reef casino or 888Casino, As soon as you log in, the chat windows popping up and some chat rep goes on and on about bonus offers and i get the feeling then i am being pushed into depositing, know what i mean. If i want to deposit, then i will contact chat and ask what the possibility's are and not the other way around........
that's my opinion,,
Later,
Johan