Sorry for the long post, just wanting to ask how you guys would play this scenario.
A couple of days ago I signed up to a casino with a 200% welcome bonus. I deposited £75 and received a bonus giving me a total of £225 which showed on my balance at the top of the screen. After playing a small while I hit a win of £187, which was reflected in my balance at the top of the screen, I went to double check my wagering requirements is the same for the slots I was playing and went to my history statement and the bonus money wasn't on there, which confused me. It showed my starting balance at £75 and I'd played down to £60 before the win.
My own stupidity I didn't read all the t&c's and noticed that skrill or neteller deposits wouldn't get the bonus. From there I just assumed I didn't have the bonus despite it showing at the top of the screen and thought it to be an error on the site.
After a couple of days playing and more than meeting what the wagering requirements would of been had I had the bonus, my total is around £1,800.
My question is how should I play this! Even though I did deposit with skrill and according to my statement the only money used was my original deposit of £75 and none of the bonus, are they going to not payout because I deposited with skrill and will they say the bonus was activated so all winnings are void?
Or should continue to play for a few more days with what I have so it looks like I'm playing with my own money, or is that a waste of time?
I'm kinda expecting I won't get the money as I know they use anything they can not to pay, and have it in my head that all said and done I've only really lost £75.
On the withdrawal page it says I have £1800 cash balance and 0 bonus, but still think they won't pay!
Haven't tried actually withdrawing yet, just thought I'd ask a bit of advice first!
Thanks in advance for any advice and apologise for the long post! Been lurking in this forum a while and think some of the advice here is awesome!
Cheers guys!
Louie6925