Solid Gambler,
Winpalace customer service has actually been very good for the last 18 months that I have been getting paid by them. My concern is that if I am withdrawing from a number of casinos and they all seem to know each other or are associated in some way or another, I am going to have a much higher chance of not getting paid. Just trying to see if anyone knows associations of Winpalace that may not be common knowledge. To answer your question, I have not asked Winpalace anything about it. As long as I can get my money I am not making waves.
Thanks for the help