Hi im new here so please accept my apologies in advance if this post does not belong here.. I need some help about the wording of terms and conditions at casinos.I saw a promotion advertised for a free "No Deposit £5" so i clicked the link that took me to a landing page and to sign up.I registered fine and got the 5 free straight away...and managed to get my balance up to £62 and had also wagered quite a lot as well.
So i asked live chat how much wagering i had left and he told me "the wagering does not start until you make a deposit"????? It was 50x wagering on free bonus and deposit bonus....so i thought id try and bring the balance down a little before depositing to reduce wagering.....but lo and behold i got 2 bonus rounds on a slot game that paid me £208 and £179 which when i had had enough was told by the chat operator my wagering requirements were around the £19,000 mark. I look through their bonus terms again and in the general rules i copied this ....."All winnings generated from the bonuses may be cashed out only after an amount totalling no less than 50 (fifty) times the bonus amount received has been wagered "
When i looked at that i presumed that my wagering requirements would be 50x 5(bonus), i refused the deposit match bonus also.....am i reading the terms wrong and has anybody had issues with terms?? please help. thanks in advance...
Not sure if i can name the casino so i haven't....