christine1955

Just when I thought everything was going to plan- had an email to say Cassava had processed my refund and to wait 7-10 business days. This time has since lapsed so I telephoned Bingo security and they couldn't really do anything, although she did have copy email of the intended amount due to me.
 
I was told to get back in touch after weekend and they will email their security department to investigate.  I have given the correct account number and sort code, so can't understand what is going on here. 
 
Will update if and when I get my cash.

Check your bank for any strange activities or direct debits set up until you know for sure if it's real or fake, I got to be honest tho it does look genuine and you've have rang them and they also said it's genuine then a good chance it is but just be safe and keep checking. If it's fake then the person you spoke to needs sacking

Hi
 
On June 1st I received an email from Cassava Security Team and was a bit wary, was going to just delete the email but decided to investigate this further.
 
I emailed one of the casinos owned by Cassava and they verified the email was genuine, they also warned me that replies were not going to be quick.
 
I sent in details of my bank account and a few days ago received an update email to say that monies were approved and on the way to my bank account, yippee.
 
Fingers crossed I will receive this by end of week.