cocopop3011

@bp54 did you submit a complaint with CasinoMeister please? I’d be interested to chat our CM guys about this if you have. Please let me know.

Why would they reach an agreement with you when they claim they have the proof you made the bets?

8 months long to the OP. Complaints were closed at other sites in days if I’m not mistaken with proof being provided to reputable gambling forums.

You do not need to explain or justify why you’ve played here, you’ve not done anything wrong don’t worry.

Hmmm - we rejected this screenshot before didn’t we? Just trying to remember what happened the last time this came up? I did exclude it did I?

Bet history is required please. We cannot accept without it. Has he provided anything from live chat?

Please stick to English only though, no giving me anymore headaches

@Afi4wins can you post the screenshot here that I need to check?

@lucks_maximus you should only be using English in this part of the forum please - ALL contests are English only.

Please make sure to report this to me straight away next time. All posts have now been hidden and I will be dealing with it

@Flatzem888 @Icy can I ask why you are both posting in a different language in this section of the forum please?

We have LOTS of casinos here that players use that have complaints and issues regarded against them. LOTS!!!

Based off an allegation - If we didn’t let people lay at casinos every time a player made an unforced allegation there’d be no casinos to play at. Please remember - he has submitted what he has - two sites have received evidence otherwise. OP claimed they are falsified - we could say his are falsified. Responses from AI are completely irrelevant, we live in the real world here not AI.

Aha - so you followed the steps via AG to register an account through your loyalty platform? I may be able to get this checked for you Monday - can you just confirm what steps you took to register please.

We will only check this as a last resort so please try and get what you need from the casino and id also advise id this casino is not giving the proof you need to change casinos as we wouldn’t be able to get a rep to check every win as you do need to meet the conditions of the contest

This is an allegation and not proven at all - in fact it’s been disproven twice in two different forums. But please let’s keep this conversion in the correct place. Any player is allowed to play at DelOro - the OP of that topic has proved nothing.

He has written an AI response, not his own response. And you must see how it’s hard for us to not fully be on board with what you’ve said when two different forums have concluded their complaints claiming they received proof you made the bets.

The offer should have been something not available on their site, that’s the whole point of using your tokens. So what did you get? Just the standard because you didn’t copy the code? I can look into this on Monday - please don’t do anything right now just leave it. Also need to feedback that the code disappears- thanks for that info.

But you don’t have any solid evidence that the casino made those bets?

The casino has not provided false evidence - both casino guru and LCB and trained processionals - they are very aware of what falsified evidence would be or look like. Both sites have concluded your outcome exactly the same - probably both have received the same evidence. I very much doubt the casino are offering you any compensation when they are submitting proof to two sites that bets were made from your location.

We don’t have a maximum set

I’m not sure what you mean? We don’t have any rules about xBet- please explain what they are

@Blackjax Yes that is correct, first post has been updated.

Both forums have now come to the same conclusion. They do not need to show you the proof. If we receive proof of the same kind, for example, we do not release that proof to you. But if they are happy the proof satisfies the reults then the complaint is closed. The purpose is not for you to receive the proof but just for the proof to exist. And neither of those sites would say they received proof the bets were made from your location if they didn't see this.

Checking for you.