cocopop3011

Aww, gutted for you! They can clearly see from your bet history this was a mistake/glitch/error, I feel it's pure ignorance on their behalf to not reimburse you! Another one bites the dust I guess then?

I have a feeling he has started playing with actual bonus money though and not cancelled the bonus in time. I might be wrong though.

I've had a similar experience too however, years ago and slightly different. I accidentally clicked maximum bet which on this game ws £10 which was the exact balance I had left too. I contacted support and asked them to check my betting history to clearly see I had never once made any kind of bets even close to that. They actually credited me the full £10 back, can't remember the casino now. Can you take the matter further with the casino or are they a firm no in credited the wrongly taken money?

Hi MissJane and welcome to the forum. Yes, as already mentioned we've had lots of Aussie questions over time. Did you check our list of online casinos for players in your country?

Hi! Sorry for the late reply. Well, it depends on the casino really but yes some casinos will forfeit winnings if you cancel a bonus before completing the wagering. Had you already played some of the bonus before yu had requsted to cancel?

Hello and welcome to the forum, I'm sorry for the late reply. Their timeframe for bank is 1-7 days so you should have received it by now! Have you?

Thanks Kayenne, I'll pass it on. I was speaking to the team about these suggestions last week so keeping sending them in guys and I'll pass them all on and try my best to keep you updated on the ones we add.

No max bet or excluded slots but an age limit. How bizarre! Did you actually get the spins then and if so what did you get from them?

The second edition of our Podcast is here! This time Jorge Pinto (Marketing Director at Max Entertainment) joined the podcast to discuss “All you need to know about online casino bonuses.” I know most of our regulars here will already know such info but the podcast covers 1/ how you can claim them 2/ what rules you need to pay attention to. It's another great podcast, well done team! Can't wait for the next one. You can copy and paste this link into a browser if it doesn't show as a direct one - https://open.spotify.com/episode/4WCA7Id7PSdvszPocyCRrx

Times have changed a lot haven't they

I always have such big hopes for these kind of users - they always let me down

I’ll never stop loving my 9-liners, they’ve always been my go to for so many years. But I’ve always had a love for MG’s progressive games too. I only once triggered that jackpot wheel in all the years of trying and only won £9

Thank you!

Hahaha, yes! So to speak It's so werird here right now with Covid though - went on holiday and we had to strip our own beds of the linen at the end of it! Thought you went on holiday to leave those kind of chores at home Jokes aside, I know it's for safety reasons.. just holidaying right now is strange!

Sorry I'm late with this weeks game, but better late than never as they say! This week the game is Microgaming's Mega Moolah Goddess Slot - I was always a big fan of MG's original Mega Moolah hits so this game has caught my eye., but is it just another classic MG clone? Anyone tried it yet?

Hey guys! Im baaack! Had an absolute nightmare with hardly any phone signal all weekend. It came and went, very intermittent and very annoying Have you all had a great weekend? I am so tired, cannot wait to sleep in my own bed tonight.

Hi, yes as advised above by Valdes please let us know what the issue is. The nomination phase has ended now though so maybe you can try and vote your favourites and let us know if you still experience issues?

AskGamblers Awards: The Finalists’ Names Are In, It’s Time to Vote! Finalists are in! I've just had a look at the final 10 in each category, very interesting indeed! Have you voted yet? If so and you'd like to share it with us, I'd love to see who you've all picked.

Guys, I am taking a small vacay this weekend, I'll still be replying on my phone though but probably less active than usual. Chat properly again on Monday! Also guys - who uses the following feature? After being in the forum for almost 10 years I discovered a few days ago that I had the feature disabled so no one could ever follow me Often wonder how I ever made it as an admin

Class reply

Hahaha...I love these replies! I gues my bold italics caused some mystery Sorry to disappoint but I simply meant I'm in a better position to get contests now, nothing more, nothing less I'm saving this for when I reach 20K posts And, we are nothing without our Guru! And yes, jokes aside - I'll always have to follow the casinos terms of course but when things like this happen I make sure to learn from them in the next contest. For example - I'm sure you'll all remember when our Russian friend scooped the top prize in a previous contest from a 1 line bet? I made sure all future contests now have to have all paylines active. As with this one - I will be making sure we have an exact end time that cannot be changed going forward. And so on and so on. In a perfect world every contest would flawlessly but we are in no perfect world. I think we are lucky that most of our contests run smoothly though and 95% of the time things like don't happen.

Damn those pesky UK citizens ruining it for everyone In regards to their reasoning behind the over 60’s I’m afraid I don’t buy it either, it’s still discrimination however you look at it.

Let me just explain something. There are two types of contests which you may not already be aware of; 1. Ones where I have complete control of. I set the rules the casino are willing to take my lead 2. Rules are given to me and I simply relay the contest You can probably guess which one of these this one was. I have not just ‘fobbed' anyone off to support, I have spent the last week sending constant messages and our AG team has been absolutely incredible in helping me relay these messages - but we cannot control how the casino communicates back to us and there is where the problems began! Just to clear up the time issue - when I was asked by Fiekie247 on time clarification, I sent a message asking what date it was ending. When I was given the date I confirmed I would end at midnight, the same as I told you. The same as every contest I run. I was just as shocked as you to learn they’d ended it at 7am regardless of what I had said. And this is where I want to express my own opinion. Yes, the casino are within their rights to do this but I hope they learn that this is only going to reflect bad on them. I am very disappointed with this casino, I’d go as far as saying I’m actually upset it’s ended like this after the work I out into these contests. I spend a lot of time trying to make this forum one where everyone can enjoy and where you can sometimes win some cash so when things like this happen it’s really disappointing. On a more positive note and I know this doesn’t make up for that’s happened, but some recent changes had meant that I have even more power when it comes to contests and I am planning in bringing big things to this forum. I learn from every contest we have, what has happened in this one is completely out of my control and I can assure you that I will never let this happen again. I can only offer a whole hearted apology and hope that you can all understand that some things are just way beyond our powers as we do not distribute the prizes on casino sponsored contests.

I'm not sure you can after you've already voted, have a try. I just tried to add some more but I can't

Thanks for your input guys, I'm kind of a Megways virgin so to speak. Don't get me wrong I have played some but I've never really taken any time to get to grips with them, I dunno if they'll ever be for me. My partner on the other hand likes to give them a bash, I just reap his profit