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handpay

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  1. No this did not work out and I will file a compliant. BOGUS, BOGUS, BOGUS. Not only did they not pay, see below: Account History From: SUBMIT To: Date Transaction Amount 3/15/2012 5:21:57 AM Coupon Reversal Withdrawal Approved! ($775.00) 3/15/2012 5:21:57 AM Coupon Reversal Withdrawal Requested ($775.00) 3/15/2012 5:21:57 AM Wire Transfer Withdrawal Declined $770.38 3/15/2012 5:21:57 AM Wire Transfer Withdrawal Approved! ($429.62) 3/7/2012 4:03:33 PM Wire Transfer Withdrawal Requested ($1,200.00) 3/7/2012 3:37:32 PM Wire Transfer Withdrawal Cancelled $1,700.00 3/6/2012 7:38:30 AM Wire Transfer Withdrawal Requested ($1,700.00
  2. When and if I get my Pay, I will gladly retract all of my negative statemetns about this casino but until then, the jury is still out.
  3. Yes they do require documents and they were all sent and approved. This is very frustrating. See chat transcript below: info: Please wait for a site operator to respond. info: You are now chatting with 'Debby' Debby: Thank you for playing at OnBling, my name is Debby. May I have your username and how may I help you? handpay: Hi Debby, i have had a withdrawal pending since 3/7, can you please tell me when it will be approved? Debby: Just a moment please. Thank you. Debby: May I have your username, please? handpay: Thank You :-) handpay: Handpay Debby: Just a moment please. Thank you. Debby: did you check your bank account? Debby: Debby: the status of your withdrawal is COMPLETED handpay: There has been no deposit in my account and I just double checked right now? handpay: when i go to the history it doesn't even show it was approved Debby: winnings has to be on your bank account within 10 business days since the request handpay: so does that mean that it will be in my account within 10 days of the date i requested which is 3/7? Debby: if its not there even after 10 business days, please contact our finance department [email protected] Debby: 10 business days handpay: thank you Debby: in general it takes less Debby: but its UP to 10 handpay: :-) Ok now today 3/14 see chat transcript below: Nataly: Welcome to Onbling! Do you know that you are eligible for 325 % bonus for your first deposit right now! This is only one time offer . handpay: Hello, my username is Handpay and I requested a withdraw on 3/7/12 for $1200 and it is still not even showing that it has been approved can you please check on this for me? Once we resolve this I may make another deposit. Thanks:-) Nataly: Just a moment please. Thank you. info: Your chat transcript will be sent to [email protected] at the end of your chat. Nataly: ma'am i see your documents were approved it takes up to 10 business days for us to send you your winnings so please be patient Nataly: and congratulation on your win! handpay: I understand the 10 days but how does one know that it has even been acknowledged if there is no response in your history? Please, I am just trying to understand and not trying to be difficult. Nataly: ma'am have you received reply from our finance with the letter that your documents have been a proved? handpay: No but I have received confirmation from customer support that they have been received and all is well. handpay: Actually, maybe I have because I think I had to send in my papers before I could even play. Nataly: ok ma'am you can always come to our customer support with question about your withdrawal if you have any also you have all the information regarding withdrawal procedures on our web site available for you Nataly: at this time your withdrawal request sucessfull so please allow additional time to receive it handpay: I have an email from [email protected] on 3/8 that my withdrawal amount is successfully requested and now pending for approval? Nataly: ok handpay: So, I still dont' understand, I'm sorry. Nataly: Withdrawal requests are processed within 5-10 business days. You will be notified by email whether your withdrawal request has been approved or rejected. handpay: thank you :-) So we have gone from Completed to I still don't know what the heck is going on here. Below is a copy of my email regarding the reset of my account: Dear Sephanie, As according to our records your $1200 withdrawal amount is successfuly requested and is now pending for approval. Please specify your question so we can claify the situation. Best regards, Finance Department OnBling Casino 07/03/2012 22:48 - Stephanie Davis wrote: Hello, my user is Handpay and I had a $1700 withdrawal pending, I cancelled it and was going to change it to $1200 so I had some play money and now it says I can only withdraw $943. Why is this? Thank You,
  4. Hello All, I just wanted to share an experience that I've had with On Bling Casino, especially since they are one of your featured casino's at the moment. I hit a jackpot, completed my playthrough and requested a $1700 withdrawal. 2 Days later, I cancelled the withdrawal and changed it to only $1200 so I'd have some play money. Well when I cancelled the withdrawal all of a sudden a new playthrough balance appeared so I got on chat and asked them what it was all about. Although the guy was very pleasant it was really a bunch of ***** because I know the playthrough rules and it had already been done. I informed him I would be posting this on your site because I was referred to their casino from this site. Lng story short, my $1200 withdrawal is still showing up as pending and it's been 4 days now and still no approval. I just find the playthrough balance re-appearing to be shady and welcome your response. Would also like to know if there is a casino rep we can talk to about this? Thanks!
  5. That's funny, I wondered why you said thank goodness it wasn't a large jackpot, I wondered what you considered a large jackpot. I wish I had known about you guys before I started playing online and could have saved myself a lot of grief.
  6. I just got my first $500 payment of of $52,869 win!!!!!
  7. I just can't help but think when someone wins a large jackpot, in excess of $50k to only authorize $500 is truly wrong. Let's face it, the reason people gamble is for the hope of winning and that pretty well destroys a persons ambitions to want to play at the site. I'm still waiting on my $500. I was chatting online with cusomer service and they told me to send an email to finance so I did and I just explained to them to collect my winnings would take in excess of 100 weeks and here is the response I got: All withdrawals are paid in installments. Withdrawals and changes to payment instructions are subject to clearance by our Security Department. After you receive your first payment please go to the cashier and make a new request. No bother to respond to my actual questions but just a general statement. Thanks for your help & guidance I do appreciate it.
  8. Hello, I need advice please. I'm semi new to the online gaming scene but not new at all to gambling. I recently played at SlotsJungle and won a large jackpot and I'm getting jacked around and they don't want to pay. First the I was told $3,000 was the most I could withdraw at a time so I requested the wire was told it's going to take 4 days now today is day 7 and I'm being told they will only allow $500 per withdrawal and I really don't have any confidence they will pay that. They keep telling me to contact finance but no-one ever replies. Looking forward to your help here.
  9. Hello, I just wanted to say Hi and introduce myself. Thank You for putting this site together, it is a wealth of information and you clearly have taken a lot of time doing so. I am new to the online gaming scene, I frequent the local casino's on the reservation and do quite well. I recenlty hit a large jackpot at an online casino and I'm learning the ins/outs of withdrawing your winnings and it is quite a process. Just curious why they take to long to pay your winnings. THANKS FOR BEING HERE!
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