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SickJoce

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Posts posted by SickJoce

  1. Dear Sir,

     

    Thank you for your patience whilst we reviewed your complaint.

     

    Once again we do apologise for the original delay in providing you the requested game data which was human error on our part but not a manipulative tactic of any sort.

     

    With our best wishes you’ll find a credit of €50 is in your account. You may request a pay-out or continue playing, the choice is completely yours.

     

    We understand that there are casinos that do employ some of the methods you’ve mentioned to delay or avoid paying out winnings but we would like to assure you that Ace Live is not one of them.

     

    We hope the situation has now been resolved to your satisfaction but if not please email with any further comments or concerns and I will make sure they are forwarded to the correct department or individual.

    This is after i have "threaten" them with reports  on Askgambers, SBR and Casinoreview it really had to come to this. This is the power of information. Thanks for this promo guys its not about the 50 Euros its about sending a message.

  2. Yep, i cleared the bonus easy but manipulations coming from the Casino denying me my winnings i will shortly make a report on this as this is a Askgamblers Promotion, I've been in the online gambling busness for some time and that 50 Euros for me wont make a big difference either to them or to me, its their reputation on line as a Casino. They acted so unprofessional will keep you updated about the case too.

  3. Well a bit busy and didn't have the time for the forum posts, but you guys deserve more  big time and will try to keep more in-touch as much as i can. As there is no way of me checking my wager i need to write and email to support and wait for their reply as of how much i have wagered ( im prety sure im over the 70-80% mark) got 50.5 eur in balance and should play it safe :) will get you updated as soon as i get the reply.

  4. All i can say is good words about the GoWild casino, i remember when i used my NoDeposit bonus (smthing like 10$,  1 year ago) i managed to complete the wagering with 130 Euros on my account and even tho the max cashout was 100 they still payed me the full 130 euros fairly fast after my deposit. Hats off to one of my best ND casino experiences.

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