prish15

Thank you for trusting us and using the AskGamblers Casino Complaint Service / AGCCS/. Kindly note that after careful review and consideration of your case, the AskGamblers Complaint Team reached the conclusion that, unfortunately, your complaint is not complying with the AGCCS Guidelines, section Violation of casino or bonus terms and, therefore, it is being rejected. Please keep in mind that following all AGCCS Guidelines is mandatory This was the reason given to me by askgamblers, which made no sense because my account was blocked and not paid winnings. Betplays never mentioned any rules broken about bonus terms so I do not know why askgamblers descided to email me this

I was a verified user and had VIP status at Betplays. I had my balance of $42K stolen based on multi-accounting and criminal activity, which, after reading Trustpilot reviews, is the same email they send everyone. They continue to steal from players and are also actively trying to get players to play on their site. Unfortunately, ask gamblers refuse to help in this situation