hacxx

Your case clearly involves more than just a “balance lost during verification” - it’s a complex, prolonged issue involving repeated bonus violations, delayed verification, lack of responsible gambling safeguards, and ignored communication. AskGamblers’ blanket rejection without addressing your detailed documentation is deeply frustrating. This kind of surface-level handling undermines the purpose of complaint mediation. At the very least, your case deserved a proper review and direct response to each major point raised. You're right to expect more from a platform that claims to advocate for players.