brassnuts

Can you say why I should accept anything less than the winnings tho? They accept UK players. I legitimately won money on their site. For what reason should I not be paid out?

I mentioned before. They do not have a UKGC license but they certainly accept players from the UK. The reason why I made the post in the first place was to stop unsuspecting players from using this site. I only signed up because Askgamblers had given it a good review.

They don't even have a restricted countries section. All they have is a section saying certain countries cannot use NetEnt products. I cannot find such a section anyhow. I always make sure to check these things before signing up.

Why would I have issues getting the money tho. They accept UK players, as per their t and c, i deposited and won. Why on earth should i not get all the funds? Fwiw I deposited 950 GBP approx and won over 1k on roulette, a little on slots, and about 500 on sports. I ended up with 3100 GBP. This all happened in one brief afternoon of degeneracy.

I'm not sure if you're aware but Chipstars is a crypto book. Does that change anything?

They should do a lot more than provide deposited funds imo. I won the money on roulette after they accepted my custom knowing i am from the uk. If i had lost the money then i would not of been able to get it back. I think the minimum should be the deposit i made plus the funds that i won.

Yes they have had my passport and bank statements etc etc. I am registered as from the UK too.

No they definitely don't have a license. I would of avoided playing there but, like i said, i saw the askgamblers review and thought they must be legit. They seemed to have reviews from all types of online forums. I''ve got a little update on this. Their investigation is apparently done but they are now asking for 2 very strange pieces of info: It's just another delay tactic.

I'm in the UK.

Hiya, I'd like to file a complaint but the casino is not listed in the complaints list.

Hiya, This information is all relative to the casino Chipstars. I placed 22 bets and played some slots and roulette during one afternoon of gambling. It was the 1st time I'd used the site. I then tried to withdraw the money and have been told to wait while they investigate. Most of the winnings were from the roulette so I have no idea what it is they are trying to look at. Also, they asked at one point for some ID but would only accept a notarized passport. An absurd request, of course. Eventually after complaining on another forum they withdrew the notarization request but have still not sent any money weeks later, and have not communicated with me at all either. I do not know what to do going forward. I have screenshots of all of my activity on Chipstars if they can be of use to anyone to help with this. My reason for coming to this forum to post this is that I saw on their webpage a high scoring review from Askgamblers. Shortly after this incident i looked closer and your review says your relationship with Chipstars is now 'restricted' and there's no option to select them in the complaints procedure. It is solely because of my initial look on Askgamblers and their advertisement of your merit of them that got me in this pickle. Is there something you could do about continuing to show good reviews of now restricted books so that this doesn't happen to other people, particularly if you have no complaints recourse? Thanks