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RazorR

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Everything posted by RazorR

  1. Yes, and in addition to presenting proof of the chat by the casino worker, I remember that they contacted AskGamblers privately.
  2. I really don’t want to play more, I only want the money of my win. Thanks
  3. Ok look, I haven't been able to lift my head for months since this happened, my mother got sick, it's impossible for me to work and I've had to go into debt and I've come to fear for my health.
  4. No, I’m sorry. Like Lidia says I have reason and the error is from the casino. What is my fault?
  5. Thank you for your patience. After verifying this request with the appropiate department, I can confirm that our team was able to verify and confirm this error. We will have to verify this thoroughly and officially with the provider.
  6. Ok well I have too the message of the casino reconozing that I have won and there has been an error, do you suggest that each bet made must be screenshoted?
  7. But you don’t have proof of the win? What’s making you believe the outcome was a win? I have the screenshots of the time of the bet, how they deny my entry to the bonus and suddenly how I agree but without money
  8. No excuse me, I bet trusting that the casino will pay for the win
  9. Are u kidding me? I think you don’t have nothing to do on this case and the aggressive is you.
  10. I never knew the result because they froze my game and I got so sick that I could only take the screenshots. They gave me €200 back to bet...
  11. As you can see, I bet €200, they freeze my bet, I don't play the bonus and I don't get paid anything.
  12. Well, I have no response and I will make it public. It’s an absolutely scam! ***** off, I’m turning crazy!!!
  13. Yes of course, thanks. https://www.askgamblers.com/casino-complaints/neon54-casino-max-bet-on-bonus-browser-frozen-casino-refuses-to-pay
  14. I thought you would help me recover my money that they blocked in my win, I'm not being abusive but it's very hard for me.
  15. I want to recover my money, nothing more. Do you understand me?
  16. Please, it would be possible to reopen the post about my gamble hurted?
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