Hi, thanks for the welcome and the quick reply.
So i sent them my bank statement on email, the same bank statement i used to verify different casinos. It was a pdf format and they did not accept this. I sent again as a jpg.
I got this bank statement from my bank when i said someone asked for it. When the casino said they would need a photo of a paper bank statement i asked my bank again and they said they dont send this as a letter.
I just though this was a bit odd as i never needed this before in other casinos.
Im currently not in my home country, and signed up to this casino while im on my holiday in Thailand so i dont have possibility to give another form of proof of address atm.
I read all the T and C before signing up with the casino so i was sure that I was in term with their conditions.