KingKo

Another update: Still not verified, but all of the sudden they payed. I don't understand anything anymore.

Hey, Until now they haven't give me any reason, live chat is not responding as we speak, been waiting for 24 hours now. At first they asked for; "Proof of address, Source of wealth and Proof of identification". But I had a good win for the first time since a few months, tried to withdrawl and they hit me with the "Ah ey mate now we need 'Proof of regular income' of ya". Completly out of the blue. After I withdrawl 2.2k they started asking this. Such bullshit. Update: https://gyazo.com/434d265afc99e66697ac90dea2a58b3b That red text, is the first 'kind of' legit help ive recieved from them in a week. Atleast Casumo is a rip for me. Imagine having a 'live chat' and not responsing for over 24 hours (they did this 3 times to me now). Thanks for the help thus far guys

Hey guys, For some reason casumo keeps denying my 'proof of regular income'. I've send them my entire payslip including the bankstatement where I recieve the money (on the same account I use to deposit and withdrawl). Whenever I go to live support, I get a response after like 24 hours, there is zero to no help. I'm completely lost in the big o'l scamjungle that calls themself Casumo. What can I do? Greetings, Steven