Amrendra Kumar

How much money was it? Hopefully not something massive😑

There is just no way to prove who was actually gambling mate, it's up to casino are they gonna give you refund or not. Props once again for Duckdice for giving you a refund, but Stake made their decision sadly. I think you should let it go, nothing will change probably if you continue. Apart from that, you will just get frustrated every time you get a response from them.

I get you! And sincerely wish you luck in your complaint.

I understand your concern... I had openly talked with him it's all began , he at the beginning fear but, then he said that as " you used to discuss about money problem" that hit my head thinking of some how began self dependent and make you free. I had never thought that I was doing such big mistake talking about money thing in front of kid. That could this consequences in future. He firstly began to search on internet on finding way to make money when he was 14 , he is said me that he even tried to do Bitcoin Mining but, due to fact it is very costly and he didn't able to understand what to do , he then tried writing blog post but, he left that because only 100-200 people used visit his WordPress website and he even tried to make money from Data Entry but, in my home there is no computer or laptop he once I remember asked me for buying laptop but, I refuse thinking what will he do and when I today thought about all these these things and connect dot these were just few fact which made him to go extreme level of making money... He even told me he even Learn Technical Anylish to do crypto trading , he said he even make money but, he can't able to control himself gambling no matter what... I am persistented about Gambling Advertising not because it will Completely stop children but, seeing such advt on Television or on internet definitely attract children if he is in search of making money... I understand that if strongly believe in head that he will do gambling then no matter how much fencing I do I can't stop him. I absolutely Agree that, seeing advertisement is not only factor drive children for gambling but, it's just one of the factor... Like there could be mental factor which could lead a person or children to do Drugs or smoking... Existence of Drugs is not issue but, use case of it is ... I agree which you Sir,  Gambling is one such business but, I think compines should do as much as possible to stop it falling in to Children hand... If he became mature and do gambling then he will responsible for his own actions and he will lost his own earn money

Hi @Amrendra Kumar, 
Your case has just been approved and processed by the AG Complaints Team. 
Link here - Stake Casino - Requesting for help
Strongly encourage you to limit further forum discussion on the matter and focus on cooperating as much as possible on your AGCCS case. 
Thanks and good luck.

I have a teenage daughter and a responsible one at that. I think for a 15-16 year old to start gambling there would be more underlying issues and I also think a lot of onus is on the parent too. Even at 15-16 we as parents have to teach our children how to be responsible and if a gmabling advert was to sway a child to gamble I think there would have been thoughts of gambling way before an advert. Just my personal opinion of course. 

It’s difficult to compare in fairness to when I used to go and place a football bet when younger. Yeah, the internet etc has exposed and opened up more markets for companies (women gamblers have seen a massive spike due to the ease at which it can be played), it’s now seen as less of ‘old man in bookies betting on horses’ to spinning a few rounds in house when the kids are in bed’ etc
How do you promote something without being accused of targeting or exposing certain vulnerable groups to it... difficult and not sure of the answer in many cases 

Really Good point,  Everything have down side , Evey possible Technology have it's down side... At the end Gambling is also like business... And I also agree I fell I didn't guide my kid well... Education is key thing... But, casino should also try it's best find that , it does fall under wrong hand.. in today Internet World it's quite impossible to stop...

Take Smoking - The fall in numbers hasn't been because of a ban (i believe) in advertising, it's been based on a lot of cultural shifts, an increased knowledge that smoking kills and people generally being more educated/aware of what harms they face.
In Scotland we had minimum price alcohol restrictions to curb drink related issues - again, think the figures will come out soon to show, what a surprise, that it's had no effect in the 2 years or so in place. 
Just examples of why i'm inherently wary of these' initiatives' 
It's like me getting shot in the face and offering a sticky plaster to help. 

But Education's key to this - why not ban the following:
McDonald's - leads to obesity, diabetes and heart conditions: life ruined
Alcohol - above
And everything else that's potentially harmful
Football clubs being sponsored by gambling companies have come under fire in recent years - predominately the Guardian - but there are rules such as them not being being allowed to sponsor youth replica shirts etc. The key is the word 'targeting' 
You have ***** education before you hit 16/17 in schools - you don't just go 'oh, wait until they're 16 and then address it' - well, they did that, and funnily enough that approach fails. Same with alcohol - kids in France learn, and drink, before the legal age and there's less of a drink problem there than there is in the USA/UK with ages of 18/21. 
If we want to argue contributory factors to kids looking at gambling then it's not 32 Red Sponsoring a football team etc - it's social gambling that's probably a bigger factor: facebook etc. 
As a parent myself i owe it to my kid to be on the watch for stuff like this - not to simply outsource the monitoring of such to the Advertising Standards Agency. 
But yes, there's responsibilities on both sides
You can't wander through life 'protecting' kids from possible harms - it's simply impossible, you'd be as well sticking them in a giant bubble. Worst of all it doesn't help them IMO. 

I have to admit, VaIDes has quite some patience. I read through the thread but I was very confused- if this has happened several times when a child has played, how come it even happened? I'm surprised to see that you've received refunds in the past on more than one occasion. I also understand that if it's an important amount of money, you want to have your chance of getting a refund (while I still wouldn't expect it) but you need to be patient and follow all the instructions VaIDes has provided you with. Spamming and DM'ing people won't help.

Feel free for one last attempt. Will let the AskGamblers Complaints Team know about it. 
PS. Please stop sir-me, we are a friendly forum community here in case you missed that.   

No problem, good luck.

Thanks you so much. I will update if anything more needed..

I see... 
Well then, feel free to submit a new AGCCS case. make sure to provide all the relevant info, details and proofs this time however. 
Good luck. 

First of all props to Luckygames giving you a refund can't even see that they have some gambling license.

Meanwhiles stake is having Curacao license and I had such a bad experience with them that I'm not surprised by the outcome in your situation.

I played there couple of times and can tell you their games are awful as they are making them and not having any official provider it's just a joke.

Totally believe that Stake support behaved that way, they kept requesting my IP address to close my account on their site? Like what?(Your screenshots would be nice for people to see) Anyway, those are crypto casinos mate where you need to deposit with Bitcoin/ETH, etc, so what proof did you give them that indeed your son lost your money and you are not just looking for a way to recover lost funds?