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Coldy070

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  1. What amazes me Cocop? Playing through a entire bonus wagering, winning money, playing on a game that is 'restricted' (altough i did have access to it), losing money on that slot, and them confescating all my winnings because i accidentally played on it. Them confescating my winnings is what amazes me, and what amazes me even more is that it's 'normal' around here that people tend to land in these situations and nobody is doing anything about it.
  2. It amazes me how you can defend the behaviour of this casino. Sure i broke their terms, did they give me a fair penalty? Absolutely not.
  3. We'll see. Fraudulent casino's need to get a spotlight anyways, to warn other people
  4. I did break the bank fair and square, since i only lost money on Reel Rush. I'm not letting it go, i will take this higher up and file a lawsuit. Their solution is unacceptable.
  5. But it's 4% wagering. Why won't they just let me wagering that again? Or even more? There are so many other solutions to this problem It also stated the game is 'restricted', but you can interpret that in many ways.
  6. Hi everyone, Yesterday I've made a deposit on a online casino (I'm not going to name the site for now). I've deposited 20 euro and recieved a 100% match bonus. I won big on Planet of the Apes and continued my streak on Jungle Spirit. I had ~300 euro and was at 90% of my wagering. I made the mistake here to play Reel Rush for ~50 spins, and lost around 30 euro on that game. Played some Gonzo's Quest till 100% wagering and cashed out a total of 338 euro. Today i've recieved a e-mail from that casino that my bonus has been voided because i've played on one of their 'restricted games'; Reel Rush. They've taken my entire bonus but i only played 4% of my wagering on that game, and it was a honest mistake, i would've never played if i knew it was restricted. In the bonus terms it says: While playing with a match bonus the following games will be restricted: - from NetEnt Blood Suckers™, Devil's Delight™, Jack Hammer™, Jack Hammer 2™, Jack Hammer 2: Fishy Business™, Jackpot 6000™, Kings of Chicago™, Lucky Angler™, Mega Joker™, Muse: Wild Inspiration™, Reel Rush™, Simsalabimm™, Steam Tower™, and Victorious™. They make it seem like you can't play on the game, but i didn't even recieve a error message that it is restricted. What can i do?
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