@Jorgemanzano If you want to submit a complaint against the casino, please use the AGCCS facility or click on the 'COMPLAINTS' button at the top of the screen.
Posting it here will not get it resolved for you.
Username: Facturatotal25
Platform: Bet-Football
Transaction Reference ID: dc7694e4-6ab9-4614-8a91-b04407f6b645
Withdrawal Amount: $9,999.00 USD
Requested Date: July 19, 2026 (22:06:10)
I am submitting this complaint regarding an unresolved and delayed withdrawal request on Bet-Football.
On July 19, 2026, I requested a withdrawal of $9,999.00 USD under my account username Facturatotal25. The transaction reference ID for this request is dc7694e4-6ab9-4614-8a91-b04407f6b645.
More than two weeks have passed, and the status of this transaction remains stuck on "pending" with the description "facturatotal25 Reviewing". I have complied with all account requirements, but the funds have not been processed or released to date, far exceeding a reasonable timeframe for withdrawal processing.
I have repeatedly reached out to their support team through all available channels. However, the only response I receive is that the delay is due to an issue with their "payment provider," and they refuse to provide even an estimated timeframe or target date for the payment.
I request the assistance of AskGamblers to help resolve this issue and prompt Bet-Football to approve and release my payment of $9,999.00 USD immediately.
Thank you for your support.