The timer only shows at snatch on some of their promos - on the reload ones it's nowhere to be found. Had a wager vanish on me mid-session there once and support just pointed at the T&Cs. File the AGCCS complaint lucks_maximus, it's the only thing that actually moves them.
That early-expiry stunt is low - if support won't budge, the AGCCS complaint route is worth it, they've sorted similar bonus disputes before. Funny how the 'sign from the universe' only ever shows up on the losing end, never mid-free-spins.
Thanks for the welcome Afi4wins! Good to hear you found venues that keep the hobby alive after the Skrill mess - that's half the battle these days. Six years in and the low-stakes grind still treats me better than the big chases ever did. Appreciate the encouragement mate.
no worries @cocopop3011 by now everyone should know that the money will flow, sooner or later ^^
the more important question imo... do we have a provider contest in september?
if i recall it correctly u have a timer at snatch.
i am really surprised that they didnt give u more time, i got 2 more days that one time, still busted the bonus ^^