Are they still responding when you follow up? If not, you can try checking out Cashy. They have a Justice Fund to help players with unfair situations, and they’ve shared posts about helping players already.
Platform / Broker: Bet-Football (BFB247) (Orbit exchange partnership)
Pending Amount: $35,000 USD
Delay: 17 days
I am submitting this post to report a severe delay regarding a withdrawal request of $35,000 USD at Bet-Football.
My payment has been pending for 17 days. My account is fully verified, no additional KYC documents have been requested, and I have not been accused of violating any rules or terms.
Every time I reach out to customer support, I receive identical generic template responses stating that the issue has been escalated to "the provider" or "the appropriate department," with zero concrete updates, explanations, or processing timelines provided.
Deposits are instant, yet substantial withdrawals are kept on hold indefinitely under generic delay excuses.
I kindly ask the operator to step in, review my case, and process the pending $35,000 USD payout as soon as possible. I will keep this thread updated regarding any progress.
My friend I have 35,000 usd on status pending, I have 17 days of delay, i’m chatting to support everyday 3 times a day, my withdrawal was ordered on 19th July, they say that is provider’s problem, then I have to wait and wait