@Heikki7979Laitinen Are you the same person as Heikkihallaper because you both post from the same location! If you are the same, please use ONLY ONE NICKNAME in this forum - it is not allowed to use more than one!

Yes, it seems that the hurricane has gone and passed, unless it is still hitting some other regions?

You're most welcome.

@Black_Moon which casino are you talking about?

If it's been over a week and you've already sent your docs, just file it. There’s a solid news report on thegamblingjournal.com about how sportsbooks and casinos are under heavy scrutiny right now for delaying payouts and ignoring player safety rules. Operators know they are being watched by regulators, so a public complaint here gives them a serious push to fix your issue quickly before it damages their reputation. Don't let them drag it out