Unresolved casino complain

[Dnlgra20]

Hi there,

 

Someone knows what to do when complain which i make via askgamblers is unresolved ( 50% of requested amount received )

 

I have hear about Rembrandt Casino, they didn’t response on time

[ValDes]

Hey there, 

 

Please contact AskGamblers Complaints Team via email ([email protected]), state the case in question and ask them to reopen it for you. As per the AGCCS Terms you have the right to reopen your case up to two times. Sincerely hope Rembrandt management will do the right thing this time and pay in full. 

 

Let us know in case you need further assistance. 

[Alex88]

So I had closed my account with William hill.

I had set my then 1000 daily limit 1100 weekly and 1200 monthly

When they reopened my account they reset it to 5000£ without my authorisation.

I got lost and I deposited 3500£

They said it’s not their fault I am thinking to use them and report them on gambling Commission.

[Jim Robinson]

Contact the support administrator of the site.