can cool cat close my account b/c i complained?

[dbpbw]

In what was an ongoing discussion on AskGamblers between myself and cool cat casino representative Marty Davis (feel free to read the whole thing), I made it clear that I thought I deserved to know who put very defamatory remarks about me in my account notes. these notes have suddenly disappeared. My original complaint was that one of the cool cat managers was rude to me and when i addressed that to them...no one responded for weeks until askgamblers got involved. Mr. Davis insists the casino isn't "the right fit" for me and advises me to take my business elsewhere. He also makes it clear that he will not respond further and will not be addressing any of my specific questions.

I like cool cat and wish to remain a player there. I just don't like the very unprofessional way I have been treated. Do I have any recourse if they close me out when I specifically said i wish to remain a player and just want to be treated like anyone else. the issues remain unresolved, but I have accepted that.....i just now fear they will close me out without good reason. who can i go to if they do this??

[WHATEBA111]

been coolcat they are a rogue and i dont know y anyone or askgamblers would promote them they never pay withdrawal ok sometimes they might but hey go with a good casino i will inbox u cheers

[Lucky13]

Hello WHATEBA111, we are not promoting them, but have listed as other thousand websites on AskGamblers.

 

Also, they are marked as a rogue casino on AskGamblers too.

 

As you can see in Cool Cat Casino Review on AskGamblers, they have many complaints, but they are always paying. Slow, but paying.

[bonuschris]

if you like cool cat but don't like the way you're treated, you should go to another rtg casino. they use the same games but pay quickly and are nicer. there are way better ones like jackpot capital, lucky club, and lucky red casino.

 

there is no reason to put up with any of that.

[Cheryl55]

if you like cool cat but don't like the way you're treated, you should go to another rtg casino. they use the same games but pay quickly and are nicer. there are way better ones like jackpot capital, lucky club, and lucky red casino.

 

there is no reason to put up with any of that.

 

I agree that these casinos are waaaay better. if I play at RTG it is almost exclusively with Jackpot Capital! I enjoy how there's usually a bonus if I'm in the mood, too.

[klarissa]

not sure if you're from the USA, but if you're not trapped in the land of the free, i've had really good luck at grand reef casino. Askgamblers listed them and so far they seem to be trustworthy for me; should get a withdrawal of a little over £500 this week.

 

the recommendation for Jackpot Capital is good, but I just am not fond of rtg games. if you're in the USA though, you don't have a lot of choice.

[isaac]

not sure if you're from the USA, but if you're not trapped in the land of the free, i've had really good luck at grand reef casino. Askgamblers listed them and so far they seem to be trustworthy for me; should get a withdrawal of a little over £500 this week.

 

the recommendation for Jackpot Capital is good, but I just am not fond of rtg games. if you're in the USA though, you don't have a lot of choice.

 

Oooh i just saw the article about their big welcome bonus and I think I'll try them out. were you playing the welcome bonus when you got your 500 quid?

[klarissa]

Oooh i just saw the article about their big welcome bonus and I think I'll try them out. were you playing the welcome bonus when you got your 500 quid?

 

Yes after i get my cashout i'm probably gonna re-deposit and see if i can get more love from cherry love

[Black Diamond]

Any progress on this OP? I'd like to see if cool cat casino manages to do the right thing here.

[klarissa]

oh yes, I forgot about this. Sorry dearie

 

yeah please let us know if you get your money from these guys. i'm doubtful that they've improved but i hope for the best have you made a complaint yet?