Spin station

[Jhowes0413]

So won £1300 and apparently had a previous account so had all my winning confiscated!

 

After asking for details of this I have not recieved any details other than "managements decision is final" I had never verified or withdrawn from any other account so I don't know what relivance has to my winnings.

 

Had a similar issue with Miami Dice who have an incredibly strict approach to their T&C's resulting in me losing money. I have later found that this is a chain.

 

Does anyone know if I have a leg to stand on with this chain or is this how they do their business and no one wins?

[hajnrih]

So won £1300 and apparently had a previous account so had all my winning confiscated!

 

After asking for details of this I have not recieved any details other than "managements decision is final" I had never verified or withdrawn from any other account so I don't know what relivance has to my winnings.

 

Had a similar issue with Miami Dice who have an incredibly strict approach to their T&C's resulting in me losing money. I have later found that this is a chain.

 

Does anyone know if I have a leg to stand on with this chain or is this how they do their business and no one wins?

You can always file a complaint here on Askgamblers and state your case. But in general I don't like that group of casinos. 

[Afi4wins]

Damn! This is yet another 'common' case with players here at Askgamblers, Jhowes...players having a duplicate account and getting their winnings confiscated! If there wasn't a duplicate account, then the casino has to prove it to you.

 

Lets hope they won't say 'you excluded yourself at another casino' next! 

[cocopop3011]

So won £1300 and apparently had a previous account so had all my winning confiscated!

 

After asking for details of this I have not recieved any details other than "managements decision is final" I had never verified or withdrawn from any other account so I don't know what relivance has to my winnings.

 

Had a similar issue with Miami Dice who have an incredibly strict approach to their T&C's resulting in me losing money. I have later found that this is a chain.

 

Does anyone know if I have a leg to stand on with this chain or is this how they do their business and no one wins?

 

I'm afraid not casinos are usually strict when it comes to mutiple accounts, mistake or not. And I doubt a complaint would be accepted anyway as it is a clear breach of their terms.