Betfair promo fails to deliver

[Flatzem]

This month Betfair Casino had a promo Winter Warmer Slot "Feel the Heat", Free Spins up for Grabs everyday!

some terms for it:

This promotion is was for the period January 11 – 25, 00:00-23:59 GMT; 2017.
You can log in to the ‘Winter Warmer Slot’ promotion page and take one spin, per customer, per day during the promotion period. Once you take your spin, you will receive a notification detailing whether you have received a prize or not.
If you are successful and win you will receive a message with details of your free spins bonus.
Prizes are distributed at random every day during the promotion period.

This same promo ran last year too but at least last year it gave me 5 free spins on the last day (Jan 14-Jan 24).... This year however 0 ! all 15 days didn't match 3 symbols (3x cherries [5 free spins], lemons [10 free spins], logos [50 free spins]).

Spoke to a couple of other people who also said they won nothing from this promo this year!

When I questioned Customer Support about this months promo they said: "I am sorry to hear that. Unfortunately it is luck of the spin I am afraid. It works via a random number generator."


Unfortunately this wasn't the first time that Betfair Casino ran a promo that failed to deliver. Last year they had that Euro Challenge promo that was so rigged with the goalkeeper being superman on crack. I wrote about it on this forum but here it is again as a reminder.


It gave this result:

Betfair Casino - Euro Challenge
JUNE 10: result: 2 defenders and right side: goalie saved it. (1st kick)
JUNE 11: result: 2 defenders and left side: goalie saved it. (2nd kick)
JUNE 12: result: 2 defenders and right side: goalie saved it. (3rd kick) NOTE: earned extra free kick by wagering at least 5EUR today
         result: 2 defenders and left side: goalie saved it. (4th kick)
JUNE 13: result: 2 defenders and right side: goalie saved it. (5th kick)
JUNE 14: result: 2 defenders and left side: goalie saved it. (6th kick)
JUNE 15: result: 2 defenders and right side: goalie saved it. (7th kick)
JUNE 16: result: 2 defenders and left side: goalie saved it. (8th kick)
JUNE 17: result: 2 defenders and right side: goalie saved it. (9th kick)
JUNE 18: result: 2 defenders and left side: goalie saved it. (10th kick)
JUNE 19: result: 2 defenders and right side: goalie saved it. (11th kick)
JUNE 20: result: 2 defenders and left side: goalie saved it. (12th kick)
JUNE 21: result: 2 defenders and right side: goalie saved it. (13th kick)
JUNE 22: result: 2 defenders and left side: goalie saved it. (14th kick)
JUNE 23: result: 2 defenders and right side: goalie saved it. (15th kick)
JUNE 24: result: 2 defenders and left side: goalie saved it. (16th kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and right side: goalie saved it. (17th kick)
JUNE 25: result: 2 defenders and left side: goalie saved it. (18th kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and right side: goalie saved it. (19th kick)
JUNE 26: result: 2 defenders and left side: goalie saved it. (20th kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and right side: goalie saved it. (21st kick)
JUNE 27: result: 2 defenders and left side: goalie saved it. (22nd kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and right side: goalie saved it. (23rd kick)
JUNE 28: result: 2 defenders and left side: goalie saved it. (24th kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and right side: goalie saved it. (25th kick)
JUNE 29: result: 2 defenders and left side: goalie saved it. (26th kick)
JUNE 30: result: 2 defenders and right side: goalie saved it. (27th kick)
JULY 01: result: 2 defenders and left side: goalie saved it. (28th kick)
JULY 02: result: 2 defenders and right side: goalie saved it. (29th kick)
JULY 03: result: 2 defenders and left side: goalie saved it. (30th kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and right side: goalie saved it. (31st kick)
JULY 04: result: 2 defenders and left side: goalie saved it. (32nd kick)
JULY 05: result: 2 defenders and right side: goalie saved it. (33rd kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and left side: goalie saved it. (34th kick)
JULY 06: result: 2 defenders and right side: goalie saved it. (35th kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and left side: goalie saved it. (36th kick)
JULY 07: result: 2 defenders and right side: goalie saved it. (37th kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and left side: goalie saved it. (38th kick)
JULY 08: result: 2 defenders and right side: goalie saved it. (39th kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and left side: goalie saved it. (40th kick)
JULY 09: result: 2 defenders and right side: goalie saved it. (41st kick) NOTE: earned extra free kick by wagering at least 5EUR today
                 2 defenders and left side: goalie saved it. (42nd kick)
JULY 10: result: 2 defenders and right side: goalie saved it. (43rd kick)

So anyway the RNG that they use for promos are obviously not checked to see if they are working correctly and it gives the worst feeling ever when you spend weeks on a promo to get nothing from it.
 

[Afi4wins]

Hmm...those results certainly looks very fishy there...43 kicks and not one single goal? 

That must have been a Guinness Book of World Record for the goalie!!! 

[cocopop3011]

Yep I remember you writing about the promo last year and I'm sure Afi wrote something similar to his reply then too    (For once my memory hasn't failed me)

 

The thing is with these kind of promos is you'll never get any proof of whether or not any player ever benefited from them its always your word against the casino and the casino will always tell you their promos are fair - its a losing battle.

 

You didn't have to deposit did you?

[LeoDubbed]

This promo looks like a lottery ticket to me, the odd of winning the jackpot is oddly small. Was it rigged? If 10.000 players parcitipated this promo then your chance of winning is 10.000 to 1. I guess the RNG wasn't in your favour. Yggdrasil slots have often €5000 cash money drop where you can win a random prize of  up to €50 just by playing the slots, I played the games more than 10 times and never won a single prize.

[Flatzem]

Yep I remember you writing about the promo last year and I'm sure Afi wrote something similar to his reply then too    (For once my memory hasn't failed me)

 

The thing is with these kind of promos is you'll never get any proof of whether or not any player ever benefited from them its always your word against the casino and the casino will always tell you their promos are fair - its a losing battle.

 

You didn't have to deposit did you?

 

didn't have to deposit, just log in everyday and have one spin to see if it matches 3 symbols.

[cocopop3011]

didn't have to deposit, just log in everyday and have one spin to see if it matches 3 symbols.

 

At least you didn't lose any money as a result of it then 

[Mobcasinos]

You only asked a couple of players whether they win or not. How are you sure that they fail to deliver if you don't even know how many did play this slot. This is a game of luck and their will be year that you wont get lucky playing this slot.

[JackElevers]

Swear I've seen BetFair on a few Online Casino blacklists now for dodgy promo's like this and not fulfilling their words.

 

That list of kicks per result ratio is poor... telling me it's luck of the draw? Yeah right! 

[cocopop3011]

This is the thing there'll never be any proof on whether or not these promos do pay out