Leonbet has a verification problem

[Kyaramarko4]

Hello, I have a problem with Leonbet, namely, since 12.10 I have been waiting for the second verification so that I can pay my funds. Namely, I made a profit of 30,000 euros and now they are delaying the verification and say that they have all the necessary documents. How to accelerate this process?

[Afi4wins]

@Kyaramarko4 Hi there and welcome to the forum.

Actually there's no real way to escalate their verification process because they may be doing a thorough investigation of your account and gameplay, which may take several weeks! So give them a bit more time and wait for their response.

[cocopop3011]

On 10/24/2026 at 12:33 PM, Kyaramarko4 said:

Hello, I have a problem with Leonbet, namely, since 12.10 I have been waiting for the second verification so that I can pay my funds. Namely, I made a profit of 30,000 euros and now they are delaying the verification and say that they have all the necessary documents. How to accelerate this process?

What do you mean when you say second verification?

[Kyaramarko4]

Hello everyone. I have a problem: I won 31,000 euros on Leonbet, and although 28 days have passed, my account verification is still not complete. I keep receiving the same response—that my documents have been forwarded to the security department. I don’t know what to do anymore, especially considering that their 30-day deadline for account verification expires on November 12, 2026. Any assistance would be greatly appreciated. I should also mention that when I first opened my account on Leonbet and submitted my documents for verification, everything was in order, and my account was verified. Following that, I successfully withdrew 100 euros without any issues.

[Afi4wins]

@Kyaramarko4 Since the casino is still investigating your documents and their 30 days dateline hasn't expire yet, I can only suggest you hold on for just a while longer. Hopefully they'll respond very soon.

[Maddison Dwyer]

The odd bit is the second verification after the account was already cleared once. I’d ask them to name the check that is still open and confirm the 12 November deadline in writing. Keep the document dates and support replies together too. Re-uploading everything over and over can make the trail messier unless they’ve actually said a file was rejected.