22 bet verification loop and withdrawal problems

[GoranS23]

Im having problems  withdrawing from 22bet sportsbook. I had no problem in the past to withdraw but this past month I had more multiple winnings and 10 days ago I tried to withdraw and it was unsuccesfull and they are asking to contact security team for documents. 
I have sent them my ID , Driving licence, utility bill, picture of me holding my ID and transcript of messages (that is all they asked me) Still after 10 days no progress, they say to wait for the notification.

please some feedback if somebody has similar situation?

 

[cocopop3011]

On 3/1/2026 at 10:34 AM, GoranS23 said:

Im having problems  withdrawing from 22bet sportsbook. I had no problem in the past to withdraw but this past month I had more multiple winnings and 10 days ago I tried to withdraw and it was unsuccesfull and they are asking to contact security team for documents. 
I have sent them my ID , Driving licence, utility bill, picture of me holding my ID and transcript of messages (that is all they asked me) Still after 10 days no progress, they say to wait for the notification.

please some feedback if somebody has similar situation?

 

Hi and welcome to the forum - this is an unacceptable timeframe to wait for verification - is it a large withdrawal?

[GoranS23]

Around 1200€

[kuff]

Unfortunately the delaying of KYC process and withdrawals is a common tactic nowadays by most of the smaller and mid size casinos. They are doing this just to hope you will cancel your withdrawal and keep playing. Do not any circumstances cancel it and keep bugging the live support and KYC team about it. If things still don't move then you can submit a complaint to askgamblers (https://www.askgamblers.com/casino-complaints). I have very good experiences with the askgamblers complaint function and it helped me to get my casino winnings from a unnamed casino after waiting for the KYC/withdrawal for two months.

[Flatzem888]

9 minutes ago, kuff said:

Unfortunately the delaying of KYC process and withdrawals is a common tactic nowadays by most of the smaller and mid size casinos. They are doing this just to hope you will cancel your withdrawal and keep playing. Do not any circumstances cancel it and keep bugging the live support and KYC team about it. If things still don't move then you can submit a complaint to askgamblers (https://www.askgamblers.com/casino-complaints). I have very good experiences with the askgamblers complaint function and it helped me to get my casino winnings from a unnamed casino after waiting for the KYC/withdrawal for two months.

did you stop playing there/ depositing there after that ?