888 casino

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Help! I have recently joined 888 and deposited around £800 and eventually called it a day with £600 and withdrew. I had to send in my valid i.d. and that went fine untill they started having problems sending me a cheque. Ive been waiting over a month for this money and9 now they have just emailed saying they cant give me a timescale as they are investigating what the problem is. Anynody else had any problems with 888?

[cocopop3011]

Help! I have recently joined 888 and deposited around £800 and eventually called it a day with £600 and withdrew. I had to send in my valid i.d. and that went fine untill they started having problems sending me a cheque. Ive been waiting over a month for this money and9 now they have just emailed saying they cant give me a timescale as they are investigating what the problem is. Anynody else had any problems with 888?

 

Hello Lee K and welcome to AskGamblers.

 

Sorry to hear you're having the run around with 888 Casino. You're actually the second person to post about this casino in 2 weeks! The great news is Lee that our other member who was having problems with their withdrawals got their money in the end so I wouldn't worry.

 

Did they say exactly why there was a problem sending a cheque? A month seems a very long time to wait. What I would suggest is that you Submit a Complaint and take it from there. They can't expect you to wait indefinity without even a timescale - that in my opinion is too much of an ask of any player!

 

Let us know how you get on!

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Hello!

 

No they have given me no information as to what the problem is but im dealing with cassava enterprise about it and the have no phone number and take 72 hour to reply to an email! Just getting silly now as i was expecting the money within a week of my withdrawal request! Just seems as its one excuse after another and the people at 888 who answer the phone are useless! Thanks il file a complaint just now

[cocopop3011]

Hello!

 

No they have given me no information as to what the problem is but im dealing with cassava enterprise about it and the have no phone number and take 72 hour to reply to an email! Just getting silly now as i was expecting the money within a week of my withdrawal request! Just seems as its one excuse after another and the people at 888 who answer the phone are useless! Thanks il file a complaint just now

 

Good Luck Lee - I really hope you get your money soon. Will you come back and let us know?

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Yeah no problem thank you!

[cocopop3011]

Yeah no problem thank you!

 

You're most welcome! And if you need any further help just let me know.