1xbet Security Department Problem

[teambangladesh]

I have the national identity card and registered phone number and deposit information sir. I just lost my registered email. So the security department is not accepting my information from any other email. The balance in the account is 3 million.

 

Please help me anyone spcialist 

[Afi4wins]

1 hour ago, teambangladesh said:

I have the national identity card and registered phone number and deposit information sir. I just lost my registered email. So the security department is not accepting my information from any other email. The balance in the account is 3 million.

 

Please help me anyone spcialist 

@teambangladesh Hi there and welcome to the forum.

Firstly, what do you mean by you have just lost your registered email? Don't you know what the email address is, or it has just been compromised (hacked)?

Secondly, 3 million in what currency? Rupees perhaps, or USD/EUR?

[Afi4wins]

@teambangladesh Have you contacted their live chat and informed them that your registered email at the casino is now lost and/or cannot be used anymore? The live chat can then transfer this info to the finance dept and to accept your new email address.

Some casinos can accept this, some won't.

[Blackjax]

Are you the sole owner of this account or did you open this account in partnership with a friend? There is no way a person can lose an email. Nowadays there are too many security measures- phone notification/ phone pop up, OTP on second email and a lot more. You can easily reset your password even if you forget/lose it. 

Please be honest so we can help you.