MRQ refuse to give me free spins.

[chrisken82]

Hi,

I received an offer through the post.  It was for a deposit and wager for 100 free spins.  I deposited, I wagered it and no free spins.

I contacted them and they told me I wasn't on the list, but i should send them pictures of the offer.  So I took pictures and sent them off.  they got back and simply said I wasnt on the list.  

So I don't know what happened.  Either they sent me this offer by mistake or they simply dont want to give me the free spins.

I think its a disgrace.

[cocopop3011]

16 hours ago, chrisken82 said:

Hi,

I received an offer through the post.  It was for a deposit and wager for 100 free spins.  I deposited, I wagered it and no free spins.

I contacted them and they told me I wasn't on the list, but i should send them pictures of the offer.  So I took pictures and sent them off.  they got back and simply said I wasnt on the list.  

So I don't know what happened.  Either they sent me this offer by mistake or they simply dont want to give me the free spins.

I think it’s a disgrace.

Hi and welcome to the forum - could you show us the screenshot offer please?