Coolbet refuses to pay for Lewandowski's assist

[Coldbet72]

Coolbet refuses to pay for Lewandowski's assist, even though 3 different sources say he got the assist. 

customer service had several discussions and forwarded the matter to the betting department. They claim it is a rebound.

after the first complaint they paid the bet but then took the money back, saying it was a mistake.

World Cup - Qualification  17.11.2025 Malta-Poland 

Poland's second goal(1-2) in the 59th minute

sources :

https://www.uefa.com/european-qualifiers/match/2044340--malta-vs-poland/   "https://gyazo.com/798f901299fd51e5f0a0dcd99a4d38d1"

Malta vs Poland - 17 Nov 2025 - UEFA World Cup Qualifiers 2026 Canada/Mexico/United Stat - Betting Showcase

MAL 2-3 POL | Malta v Poland 17/11/2025 | Football - Flashscore | Match

Coolbets soccer rules :  

3.16.12 Assists
Assist is a pass that leads directly to a goal.

 

If the final touch is deflected by an opposition player, the initiator is only given a goal assist if the receiving player was likely to receive the ball without the deflection having taken place.

Own goals, Goals scored from rebounds, directly taken free kicks, direct corner goals, and penalties do not get an assist awarded.

The player(s) must start the match for bets to stand, otherwise bets will be voided "https://gyazo.com/836c0bde601ed245e17d069097be3e56"

"https://gyazo.com/2bf91fb0b45098631161d13acae79e1b"

 

 

[cocopop3011]

2 hours ago, Coldbet72 said:

Coolbet refuses to pay for Lewandowski's assist, even though 3 different sources say he got the assist. 

customer service had several discussions and forwarded the matter to the betting department. They claim it is a rebound.

after the first complaint they paid the bet but then took the money back, saying it was a mistake.

World Cup - Qualification  17.11.2025 Malta-Poland 

Poland's second goal(1-2) in the 59th minute

sources :

https://www.uefa.com/european-qualifiers/match/2044340--malta-vs-poland/   "https://gyazo.com/798f901299fd51e5f0a0dcd99a4d38d1"

Malta vs Poland - 17 Nov 2025 - UEFA World Cup Qualifiers 2026 Canada/Mexico/United Stat - Betting Showcase

MAL 2-3 POL | Malta v Poland 17/11/2025 | Football - Flashscore | Match

Coolbets soccer rules :  

3.16.12 Assists
Assist is a pass that leads directly to a goal.

 

If the final touch is deflected by an opposition player, the initiator is only given a goal assist if the receiving player was likely to receive the ball without the deflection having taken place.

Own goals, Goals scored from rebounds, directly taken free kicks, direct corner goals, and penalties do not get an assist awarded.

The player(s) must start the match for bets to stand, otherwise bets will be voided "https://gyazo.com/836c0bde601ed245e17d069097be3e56"

"https://gyazo.com/2bf91fb0b45098631161d13acae79e1b"

 

 

Hi and welcome to the forum - can you cut the video so we can see exactly goal it is please. I know you said the 59th minute but the video shows a lot of goals.