Bovada Disabled account

[Abbadonn]

My account was disabled a little over 2 days ago now after I attempted a withdraw of 900. I have not been given any reason for this; I have made a successful withdraw in the past for about the same amount with no issue. When I contacted customer service, I was told to wait 24-48 hours and I will be contacted via email with further details and have not heard back yet. I did try to contact support again today and was told that my account is still under investigation and they will email me when it is concluded, I also asked if there was anything needed from me or that I could do to speed up the process and was just told to wait. I have between $3000-4000 on the account and would like to be able to regain access as quickly as possible.

[cocopop3011]

8 hours ago, Abbadonn said:

My account was disabled a little over 2 days ago now after I attempted a withdraw of 900. I have not been given any reason for this; I have made a successful withdraw in the past for about the same amount with no issue. When I contacted customer service, I was told to wait 24-48 hours and I will be contacted via email with further details and have not heard back yet. I did try to contact support again today and was told that my account is still under investigation and they will email me when it is concluded, I also asked if there was anything needed from me or that I could do to speed up the process and was just told to wait. I have between $3000-4000 on the account and would like to be able to regain access as quickly as possible.

Hi and welcome to the forum. I would give them a few more days, I know this casino does not have a great track record though. But let's give them some time. Did they say what they were investigating?

[Abbadonn]

No. They did not today is day 4.  I have withdrawn before in the past. 

[Abbadonn]

23 hours ago, cocopop3011 said:

Hi and welcome to the forum. I would give them a few more days, I know this casino does not have a great track record though. But let's give them some time. Did they say what they were investigating?

Hi Sir, Still no update just yet. Day 5. Is there a way to call them?

[Abbadonn]

On 7/9/2025 at 3:10 AM, cocopop3011 said:

Hi and welcome to the forum. I would give them a few more days, I know this casino does not have a great track record though. But let's give them some time. Did they say what they were investigating?

Day 6, I still have no access to my funds, Help center isnt doing anything to help. Giving generic replies 

[cocopop3011]

On 7/11/2025 at 10:31 PM, Abbadonn said:

Day 6, I still have no access to my funds, Help center isnt doing anything to help. Giving generic replies 

Little bit stuck on how we can help you with this one as this casino is blacklisted here. Do they have live chat?