Bovada Disabled account

[Abbadonn]

My account was disabled a little over 2 days ago now after I attempted a withdraw of 900. I have not been given any reason for this; I have made a successful withdraw in the past for about the same amount with no issue. When I contacted customer service, I was told to wait 24-48 hours and I will be contacted via email with further details and have not heard back yet. I did try to contact support again today and was told that my account is still under investigation and they will email me when it is concluded, I also asked if there was anything needed from me or that I could do to speed up the process and was just told to wait. I have between $3000-4000 on the account and would like to be able to regain access as quickly as possible.

[cocopop3011]

8 hours ago, Abbadonn said:

My account was disabled a little over 2 days ago now after I attempted a withdraw of 900. I have not been given any reason for this; I have made a successful withdraw in the past for about the same amount with no issue. When I contacted customer service, I was told to wait 24-48 hours and I will be contacted via email with further details and have not heard back yet. I did try to contact support again today and was told that my account is still under investigation and they will email me when it is concluded, I also asked if there was anything needed from me or that I could do to speed up the process and was just told to wait. I have between $3000-4000 on the account and would like to be able to regain access as quickly as possible.

Hi and welcome to the forum. I would give them a few more days, I know this casino does not have a great track record though. But let's give them some time. Did they say what they were investigating?

[Abbadonn]

No. They did not today is day 4.  I have withdrawn before in the past. 

[Abbadonn]

23 hours ago, cocopop3011 said:

Hi and welcome to the forum. I would give them a few more days, I know this casino does not have a great track record though. But let's give them some time. Did they say what they were investigating?

Hi Sir, Still no update just yet. Day 5. Is there a way to call them?

[Abbadonn]

On 7/9/2025 at 3:10 AM, cocopop3011 said:

Hi and welcome to the forum. I would give them a few more days, I know this casino does not have a great track record though. But let's give them some time. Did they say what they were investigating?

Day 6, I still have no access to my funds, Help center isnt doing anything to help. Giving generic replies