Would like some help

[WWCDINNER]

Tried submitting a complaint and was told to write a review, tried writing a review twice and it was rejected both times with the reasoning stating to write a review instead and see if the casino makes things right with me. Starting to feel like I’m wasting my time.

[Afi4wins]

@WWCDINNER There must be a reason why your reviews were rejected. Most probably you did not follow the rules, or even maybe in the way you write your reviews.

If you can copy and paste your review here, then maybe we can have a look and give some advice.

[WWCDINNER]

On 1/31/2025 at 10:35 PM, Afi4wins said:

@WWCDINNER There must be a reason why your reviews were rejected. Most probably you did not follow the rules, or even maybe in the way you write your reviews.

If you can copy and paste your review here, then maybe we can have a look and give some advice.

You’ll sometimes get your deposit. 
Minimum deposit requirements should be accross the board all the same and should be listed in the fiat currency equivalent end of story, if you have a different minimum based on which coin is being deposited and you list it in the crypto equivalent you’re doing it as a way to get free money, I’ve been trading crypto long enough to know that it doesn’t cost more than a few bucks difference between any of the crypto currencies, if a casino can’t deal with a few bucks because someone is depositing at their casino then they’re likely a shoddy operation to begin with.

DISLIKED

Deposited 50 dollars worth of xrp and was told I didn’t meet the minimum deposit requirement so I lost my deposit, they’re won’t send it back to me or let me have it to play with..

They have a different minimum deposit requirement for each crypto currency they accept and it’s listed as the crypto value. This is predatory and is a way for them to catch someone missing the requirement so they can get a quick buck. I’ve deposited 20 dollars multiple times in litecoin with no issues, litecoin has a 15 usd minimum requirement, xrp is 75 usd min… ltc has higher fees and takes longer to send/recieve so that makes no sense whatsoever to have that big a discrepancy.

They would rather keep 50 bucks that have a returning happy gambler, weird way to go about business but I guess if that’s what they’re about then avoid them. 

Just return my money, does the house edge not bring enough revenue, you have to keep my money to keep the lights on huh? 

Sad.

[WWCDINNER]

That was my review and since this review I’ve spoken with casino support again and not only was I told they wouldn’t do anything  about the issue but they lied to me in the process. Tried stating that nobody recieved my deposit due to it being below the minimum and that it was lost on the blockchain…. I’m not slow and as I said I’ve been trading crypto for quite a while so I went to the blockchain and found that my deposit was not only recieved but it was received by mbit. They do in fact use a payment provider but the provider simply set up a wallet for mbit that deposits go straight into, it’s all traceable and publicly available, I don’t know why they’d try and lie about it.

their payment provider is “coinspaid” and I’ve reached out to them but haven’t heard back. I know it’s only 50 dollars but it’s out of principle now that I’m doing this, I told my wife about it and she said they’ve got her twice as well she just hadn’t told me.

when I looked over a few hours of blockchain transactions for xrp they had over 20 deposits that were under their 25xrp requirement… that’s just over a few hours, can’t imagine what it looks like over a week. People are getting ripped off by this place and yet they have a high rating, that seems wrong.