Predatory casino mbit

[WWCDINNER]

I’ve played at mbit casino for years without issue until tonight, I had no idea this was going on and will not be a patron ever again due to this… 

 

my issue is their predatory deposit terms, I’ve deposited 20 bucks here and their a few times in ltc, well tonight I deposit 50 dollars of xrp and never received it, when I inquired the support staff said the minimum for xrp is 25 xrp (75 usd) … wait, the minimum for ltc is .14  ltc  (15 usd)…. Their claim is that they have a payment provider and that’s their requirement to process the deposits… but xrp is a virtually fee free crypto while ltc is not.. that makes zero sense for it to cost more for a higher fee coin. 
 

what they’re doing is blurring the lines and hoping people miss the minimum requirement so that they can steal your money. If they want to have a minimum deposit requirement it needs to be across the board and be listed in a fiat currency so people are able to understand the requirements. To change the deposit requirement based on the crypto used is a shady practice to steal from people which is exactly what happened to me tonight. 
 

I requested they return my crypto to me and they refused even though it costs.0001 usd to send the amount I sent. If the minimum isn’t met they just keep it and post a copy of their terms as if that will make me understand and be ok with it.

 

do not gamble here until they implement changes that serve to not ***** over their customers, I have plenty of places to gamble at Ana’s it won’t be here any longer with these practices. 
 

I understand the house edge but didn’t think I’d lose before I even got to play, just unacceptable, it’s not like you don’t make enough money already but you have to do what you can to steal from people before they even play? I’m 100% disabled as well so while I wanted to play a bit and was ok if I lost,  I not with being stolen from. 
 

do the right thing mbit, what youre doing is gross.

[cocopop3011]

Hello and welcome to the forum, I am a little confused here, but I don't use crypto. 

So what exactly has happened to your funds, where have they gone exactly?

[Afi4wins]

3 hours ago, cocopop3011 said:

Hello and welcome to the forum, I am a little confused here, but I don't use crypto. 

So what exactly has happened to your funds, where have they gone exactly?

He deposited $50 in xrp but the minimum requirement is $75...so his deposit was not accepted. Not only that, his $50 deposit is not even in his account and nowhere to be seen. The casino should refund back his $50...end of problem!

[WWCDINNER]

5 hours ago, Afi4wins said:

He deposited $50 in xrp but the minimum requirement is $75...so his deposit was not accepted. Not only that, his $50 deposit is not even in his account and nowhere to be seen. The casino should refund back his $50...end of problem!

 But they won’t, they say it’s lost because of their payment processor… I just don’t understand how it’s 15 dollar minimum for ltc but 75 for xrp… ltc is more expensive to send on the blockchain… and support says the only reason for the minimum requirement is for the payment processor and other operating costs… but I know it’s so they can show a picture of their terms and keep your money when you mis send the minimum which is different for each crypto type.