Help please Rolletto

[Joet9898]

Hi need a bit advice if possible please 

I opened an Rolletto account 2 weeks ago I got myself all verified on the same day identity addres and proof of my card I deposited with that was all fine so started to play on site betting horses and dogs was doing well then at night started playing slots done very well then tried to withdraw £2000 it got rejected twice they emailed me saying they want a video proof of identity me holding my passport and piece of paper listing the site my name and the date etc I sent that to them twice seems weird considering my account is fully verified now no one replied to say it’s all done so I Carried on playing on the site and doing very well had winning football bets and tennis bets and winning more on the slots now I’ve emailed them a few times all they say is I have to wait video is in the process of being checked but this was 2 weeks ago and they keep replying the same answer now I have 7000 euros in the be account it seems they are trying everything not to pay me I’ve not used any of their bonuses c so I’m not tied to anything like that any advice on what I should do next and am I worried to think I won’t get my money