SP94 Posted March 31, 2024 Posted March 31, 2024 I have withdrawal of £3250 pending on this website. Max withdrawal is £1000 per withdraw so multiple times required for higher amount Trustpilot review is not looking that good. Live chat have said 3 days to process but they did say they would ask their finance team to expedite(doubt it will be done any quicker but was worths shot). My account got locked randomly today morning followed by a query from them however it was unblocked within minutes of me responding to their email confirming I am happy with the level of gambling. Now I am patiently waiting for the withdrawal to be approved. I am not sure why all these websites don’t do instant approvals like some of the other sites such as SkyBet or Bet365… Anyone have any experience of them? Quote
cocopop3011 Posted March 31, 2024 Posted March 31, 2024 59 minutes ago, SP94 said: I have withdrawal of £3250 pending on this website. Max withdrawal is £1000 per withdraw so multiple times required for higher amount Trustpilot review is not looking that good. Live chat have said 3 days to process but they did say they would ask their finance team to expedite(doubt it will be done any quicker but was worths shot). My account got locked randomly today morning followed by a query from them however it was unblocked within minutes of me responding to their email confirming I am happy with the level of gambling. Now I am patiently waiting for the withdrawal to be approved. I am not sure why all these websites don’t do instant approvals like some of the other sites such as SkyBet or Bet365… Anyone have any experience of them? Hello! I don't have personal experience, but I'm sure we have spoken about this casino before. So have you made multiple £1,000 withdrawal transactions? Also, have you completed the verification process? Quote
SP94 Posted April 1, 2024 Author Posted April 1, 2024 8 hours ago, cocopop3011 said: Hello! I don't have personal experience, but I'm sure we have spoken about this casino before. So have you made multiple £1,000 withdrawal transactions? Also, have you completed the verification process? I have not received any request for the documents verification yet. In most of the new companies I have registered, I don’t need to send any documents as it auto verifies me using my details from electoral poll. I did ask the live chat if I needed to send any documents but they said none is required at this time. So… let’s see. The good thing is they are registered with UKGC and their terms does say they will try to resolve any complaints within 10 days (let’s hope it doesn’t get to this!) Quote
Ernoll Posted April 4, 2024 Posted April 4, 2024 I haven't but i know that the problem of pending transactions are quite wide among gambling companies. And i try not to play with such companies Quote
PS94 Posted July 28 Posted July 28 Hi Guys, I’ve got a £3,250 withdrawal pending on the site, but since they only allow £1,000 per withdrawal, it’s going to take a few goes to get the full amount. I checked Trustpilot and honestly, the reviews don’t look great, which has me a bit concerned. Spoke to live chat—they said it usually takes 3 days to process, though they promised to ask the finance team to speed things up (not sure that’ll happen, but I figured it couldn’t hurt to ask). Weirdly, my account got locked this morning out of nowhere, but after I replied to their email confirming I’m fine with my level of gambling, they unlocked it pretty quickly. Now I’m just waiting (and hoping) for the withdrawal to go through. Wish more sites would do instant approvals like SkyBet or Bet365—it would make things a lot less stressful. Anyone else dealt with them before? Would love to hear your experience. Quote
cocopop3011 Posted Thursday at 07:38 AM Posted Thursday at 07:38 AM On 7/28/2025 at 2:56 PM, PS94 said: Hi Guys, I’ve got a £3,250 withdrawal pending on the site, but since they only allow £1,000 per withdrawal, it’s going to take a few goes to get the full amount. I checked Trustpilot and honestly, the reviews don’t look great, which has me a bit concerned. Spoke to live chat—they said it usually takes 3 days to process, though they promised to ask the finance team to speed things up (not sure that’ll happen, but I figured it couldn’t hurt to ask). Weirdly, my account got locked this morning out of nowhere, but after I replied to their email confirming I’m fine with my level of gambling, they unlocked it pretty quickly. Now I’m just waiting (and hoping) for the withdrawal to go through. Wish more sites would do instant approvals like SkyBet or Bet365—it would make things a lot less stressful. Anyone else dealt with them before? Would love to hear your experience. Hi and welcome to the forum. It's not unusual for these kinds of limits to be place to be honest. How was It gone so far? Quote
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