SP94 Posted March 31, 2024 Share Posted March 31, 2024 I have withdrawal of £3250 pending on this website. Max withdrawal is £1000 per withdraw so multiple times required for higher amount Trustpilot review is not looking that good. Live chat have said 3 days to process but they did say they would ask their finance team to expedite(doubt it will be done any quicker but was worths shot). My account got locked randomly today morning followed by a query from them however it was unblocked within minutes of me responding to their email confirming I am happy with the level of gambling. Now I am patiently waiting for the withdrawal to be approved. I am not sure why all these websites don’t do instant approvals like some of the other sites such as SkyBet or Bet365… Anyone have any experience of them? Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted March 31, 2024 Share Posted March 31, 2024 59 minutes ago, SP94 said: I have withdrawal of £3250 pending on this website. Max withdrawal is £1000 per withdraw so multiple times required for higher amount Trustpilot review is not looking that good. Live chat have said 3 days to process but they did say they would ask their finance team to expedite(doubt it will be done any quicker but was worths shot). My account got locked randomly today morning followed by a query from them however it was unblocked within minutes of me responding to their email confirming I am happy with the level of gambling. Now I am patiently waiting for the withdrawal to be approved. I am not sure why all these websites don’t do instant approvals like some of the other sites such as SkyBet or Bet365… Anyone have any experience of them? Hello! I don't have personal experience, but I'm sure we have spoken about this casino before. So have you made multiple £1,000 withdrawal transactions? Also, have you completed the verification process? Quote Link to comment Share on other sites More sharing options...
SP94 Posted April 1, 2024 Author Share Posted April 1, 2024 8 hours ago, cocopop3011 said: Hello! I don't have personal experience, but I'm sure we have spoken about this casino before. So have you made multiple £1,000 withdrawal transactions? Also, have you completed the verification process? I have not received any request for the documents verification yet. In most of the new companies I have registered, I don’t need to send any documents as it auto verifies me using my details from electoral poll. I did ask the live chat if I needed to send any documents but they said none is required at this time. So… let’s see. The good thing is they are registered with UKGC and their terms does say they will try to resolve any complaints within 10 days (let’s hope it doesn’t get to this!) Quote Link to comment Share on other sites More sharing options...
Ernoll Posted April 4, 2024 Share Posted April 4, 2024 I haven't but i know that the problem of pending transactions are quite wide among gambling companies. And i try not to play with such companies Quote Link to comment Share on other sites More sharing options...
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