Grand Fortune Casino

[Groomer114]

Hi I’m new to this online gaming thing and apparently I should have done my research before playing here. I won $5000 and obviously I’m being given every excuse under the sun as to why they won’t pay me. BUT with my consistent chats and emails with there support staff as well as “supervisors” and “The payout department”  I have managed to back them up against the wall to where they have put in emails as well as chat transcripts basically admitting to purposely and knowingly are ripping off players of there winnings! There’s got to be something that can be done with information I don’t know what direction to take this information. Can someone give me any type of insite? 
thanks 

Tina 

[ValDes]

Hi there and welcome to AskGamblers. 

Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. 

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

Using AskGamblers Casino Complaints Service

Let us know in case you need further assistance. 

[Groomer114]

I have already submitted a complaint from there I was wanting to post this issue to as many places I can. I have plenty of transcripts and emails of multiple multiple representatives “supervisors” as well as support staff completely back peddling from eachother and when cornered they disconnect with no replies I think with enough people on board we can possibly end this player theft these people are and have been doing. It’s completely unexceptable and I will spend every hour of everyday towards putting a stop to it

[ValDes]

Hi @Groomer114, 

As far as I can see you complaint has already been accepted and processed by the AskGamblers Complaint Team. Link below: 

Grand Fortune Casino - Refusing to send wire transfers for withdrawals

Strongly encourage you to limit further discussions here and focus on providing the best possible assistance to our complaint team. 

Thanks and good luck.