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Showing results for tags 'verification problems'.
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Hi, I'm having issues with Optibet verification (KYC) process. They require following: Proof of credit card payment Provide bank statement with visible deposit from your credit card to our site. IBAN number, bank name, your full name, date, card number/details should be visible in a screenshot or PDF file. In a screenshot full website URL should be visible. The problem is that in my bank IBAN numbers are shown only in the bank statement with regular bank transfer, not in the credit card stream. Operators are not willing to accept the document of bank transfer but only the cc payment with IBAN numbers. Have you come across anything like this? What to do when a casino ask something that you can't provide? I think no other casino have the same kind of requirement for KYC process?
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Has anyone had a problem with Super Casino, I deposited £2,000 playing with them for a month, they then blocked my account and asked for verification details, I sent the documents over, and then they kept requesting the same documents even though I had sent them, they for some reason do not want to un block my account? Should they have done all this verification before I had deposited all that money? I know you will all say I am a fool, and I will agree with you.
