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  1. Went onto pkr casino, deposited £380. Was given a £300 welcome bonus. Was playing for about a week. Got it up to over £6000. Even got a email congratulating me on my winnings. Withdrew £6000, after a week waiting for a email saying I breached there terms and conditions. Dear Alan, We have generated a support ticket to help us track your inquiry. Your ticket code is LTK111530196245557X. Please use this code in any further communication. This is Keith from the Security Team at PKR. We are contacting you regarding your recent play at our casino after accepting the casino welcome bonus and terms. We note that your play sessions were seeded or funded by bonus money play, as with many other operators there are rules surrounding the use of bonus money play, either by way of the games it can be used on or the rules around staking patterns. The PKR Casino Welcome Bonus includes the below terms, which you have breached by placing bets of a higher value than permitted. 16.The maximum stake or bet allowed until the wagering requirements of the Welcome Bonus Offer are met is €10 (or currency equivalent) or 20% of the deposited amount per spin, whichever is the lower. PKR reserves the right to void any Welcome Bonus Offer and any associated winnings where this term is breached. As such, and in accordance with the Terms and Conditions we have taken the action outlined above and have removed any winnings from your account leaving you with your original deposited funds of £380 which you are welcome to use as you wish at PKR ensuring that you stick to the terms and conditions. Your loyalty level and points have also been reset. Also as a gesture of goodwill, we have replaced your welcome bonus you lost as a result of your actions, we have therefore refunded your bonus balance with £300 which has the same terms & conditions as your original welcome bonus. If you would prefer not to have this bonus please contact us to have this removed from your account before placing any real money wagers. Should you have any query or questions about this, please do not hesitate to contact us at any time. Sincerely, Keith PKR Security Team
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