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Found 1 result

  1. Hello members, Hi i'm a new user and already tried to get my issue resolved on a Dutch forum, but no to little help there. (please excuse the typos and poor english, and the long read) So, i've been playing this relatively new slot castle builder 2 now for a couple of months, great fun. It's a 5 reel slot with a cool bonus(progression based) feature where u collect stones to build a castle. After collecting enough stones and the castle is finished u you get to select a resident prince from 2 -5 princes, pick the correct one and get a big bonus. The more castles you have build, the higher chance you get on a bigger prince(bonus). So, i advanced pretty far in the levels and got to a level where the bonusses where up to 300-400 and higher times the bet(lower levels arelike 10-100 times. Having played for thousands of euros. And the game got pulled from omnislots overnight. No warning, no notification, nothing. It is true,the game cannot be found anymore on any other casino's. Costumerservice chat said: 'microgaming pulled the slot and there is noting they can do", microgaming won't give any awnser regarding these matters involving games(email) . I an truly stunned by this process. How can this be legal? Can they just pull any game at any time, any jackpot game, just like that, basically stealing peoples invested time and money into future bonus?? I believe i had an invested interest in the game and they took(read stole) a big amount of my expected value. Basically i feel robbed of my time and money. but i realize how i feel doesn't matter, i just think it is unfair play. Wrestling through regulations and terms and conditions i cannot figure out if they can just do this. (notable, i also have a large amount of money invested on the same website in the immortal romance and robin hood slots, which basically have a similar type of progession bonus, so i'm wondering when they will pull those games and take my progession there.) I have never read an article on forums or websites warming about these practices, and there are so many of these types of games, which feature a bonusprogession in which u have to invest time and money to get better value. Please advice or if possible, an awnser whether there is regulations on these practices or if therea anything i can do about this?
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