Search the Community

Hey folks As promised, here follows my analysis of the General casino terms and conditions for Kaboo Casino - a newly added casino to AskGamblers database. Hope it's gonna be useful for all those who intend to join Kaboo. Please, keep in mind that the goal of making such analyses is to outline those rules which needs your attention and could have a serious impact over your future stay at the casino if you are not totally in aware with their meaning. Thumbs Up - Brilliantly said! Simple and clear. Thumbs Up - Opposite to Parklane’s denial of responsibility in such situations, this is how a change into any terms and conditions should be applied. Thumbs Down - Too vague and ambiguous term, leaves room for lots of troubles and misunderstandings at a later stage. Thumbs Down - Finding such info on Kaboo’s website /unless you are not already registered/ is almost a mission impossible. Thumbs Up - Now this is a serious amount set a daily limit. Thumbs Down - I could understand you have expenses in processing financial transactions, but 5% or 10 euro minimum?! Come on, that’s too much. Thumbs Down - Now, why is that? It appears that players willing to have their account closed should not only pay withdrawal fee, but may be charged additional expenses only because casino decided to use a payment method on its own instead of using the most convenient one for the player. Players paid for that withdrawal anyways, shouldn’t they have the right to choose their preferred payment method? Thumbs Up - Attention all of those, who have intentions using additional software to speed up their DOA gaming for example. Thumbs Up - Simple and clear, don’t use your mom, dad, friend, sis or anyone else’s card to deposit, but only the one which is registered on your name. Thumbs Down - Sorry, but you have absolutely no right to retain anything based on suspicions only unless these so called suspicious are supported by serious and unambiguous evidence. Thubs Up - Totally agree with this one. A player who previously requested a self-exclusion regardless of the period should not be allowed to reopen and play just like that, but should go through some transition period to have enough time to reconsider the decision for account reopening. Thumbs Down - Have really no idea why casinos keep doing that. So, if a company has let’s say two operators then these operators could share player’s databases for marketing purposes, but cannot do the same for the sake of Responsible Gaming? Thumbs Down - This term is vague and leaves lots of room for frivolous interpretation. Thumbs Down - And what if I am not satisfied with the resolution on my complaint with Operator 2, shall I seek further assistance from e-Gaming Curacao? In addition, please update the complaints related details of MGA - their direct line support phone is +356 2546 9191 and they now offer online gaming support for players at http://www.mga.org.mt/support/online-gaming-support/ Thumbs Down - Yet another casino applying the so called “God clause”. FYI, the final word in case of a dispute does not belong to the casino, but to its relevant licensing authority.