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Hello i need some advice on a matter. Ive been playing in joycasino since december. Initially i lost allot, but on every deposit i made good playtime and actually where in proffit every time but as we all know beeing a greedy gambler i lost it back. They then treated me very well, with regulary comps and free spin offers( Really good ones like 50 spins on dead or alive on 9NOK pr spin with no wagering.) So because of this i continued playing here because i felt they treated me good. Then i start winning, 10 000 here, 7000, 5000, 10000 and so on. But i was still in the negative overall but closing in on breaking even. This is when the trouble begins: I win another 10 000, third winning deposit in a row. I then cancel and play it down to 8000. The money was pending fore some time so i canceled again and won up to 10 000 and made another wtidrawal. By this point my money has been pending fore some time from the initial request so i started asking chat if they could speed it up alitle. In their terms they say the prosses withdrwals on Mondays,wedensdays and Fridays between 10 and 18. But they have sent me payments on saturdays and sundays so they seam to pay whenever they feel like it. Then i ask chat and they say i canceled my withdrawal so they could not prossess it.. But i never cancled it. It was even there under prossesing.. Then they trick me into canceling and requesting a new one, imposing even more prossesing time. I tried to say since you keep stalling you should pay me today. But they just keept saying have patience and so on. Anyways, suddenly i get a email from skrill about midnight that i recieved 5000 from a merchant. I logg on and see its from joycasino. I check my casino account and i see there is 5000 there. I ask them via mail since the chat was not available why they sent half my payment. I immidiatley get a reply that they will check with finance depsrtment tomorrow because they are not there now.. Well they just sent my money so they should be avalible right? Then i went on to playing with these 5000 and i think it kinda backfired on the casino that where probably hoping i would play it all back. I win 50 000 from the 5000. And again i make withdrawal requests. Since its only allowed 10 000 NOK pr transaction i make 5, 10K cashouts to skrill. Today thay have been pending fore 2 days.. And yesterday i checked my account and suddenly its only 4 withdrawal requests. they canceled one but didd not prossess the others..Why do they keep trolling like this? This is very unethical and shady practice on their part. When i lose they treat me good and prosses my withdrawals fast but when i win i get treated like this??