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Hiya! Time for an analysis of Caribic Casino Terms and Conditions, so here we go... General Terms and Conditions 3 CHANGES TO THE TERMS OF USE 3.1. We may need to change the Terms for a number of reasons, including for commercial reasons, to comply with new laws or regulations or for customer service reasons. The most up-to-date Terms of Use can be accessed here, and the date on which they came into force is noted. 3.2. Where we make changes to the Terms of Use, which shall be notified to you in advance by email or by placing a notice on the Website, the player must re-confirm acceptance before the changes come into effect and he is able to place bets on our website. Thumbs Up - This is a fair and honest way when casino is changing its terms on the go. 4.4. When attempting to open an account or using the website from any other jurisdiction it is the responsibility of the player to verify whether gambling is legal in that particular jurisdiction. You are responsible for ensuring that you comply with any laws applicable to gambling online in the country in which you are located and/or are a resident of. You must not access the Website and/or open an Account from within a jurisdiction that prohibits online gambling; nor must you do so if you are a citizen of a country that prohibits its citizens from participating in online gambling, irrespective of their location. Thumbs Down - If so, then a reasonable question arise… If it is player responsibility only to verify if gambling is legal or not within their jurisdiction then what is the purpose to exist all these licensing jurisdictions and/or regulatory bodies? Why it should be the player to take all that responsibility when casino could easily remove all forbidden countries from their registration list and avoid this way all misunderstandings at a later stage? 4.7. You hereby acknowledge and accept that, by using the services at the Website, you may both win and lose money. Thumbs Up - I like this one. Simple, clear and so true! 4.8. Your Account must be registered in your own, correct, name. You may only open one account. Any other accounts which you open with us in relation to the Service and the Website shall be "Duplicate Accounts". Any Duplicate Accounts may be closed by us immediately and: 4.8.1. If the total amount deposited to the Duplicate Account is played and lost, you agree to renounce your claim on the amounts deposited in the respective Duplicate Account; 4.8.2. If the total amount deposited on the Duplicate Account has not been used to place any bets, we will apply a fee of 50% of the deposited amount and return the remaining 50% to you. 4.8.3. If the amounts deposited to the Duplicate Account have been used to place bets which resulted in winnings, winnings will be made void and we will apply a fee of 50% of the total deposited amount on the Duplicate Account and return the remaining deposit to you. In the situation where after voiding the winnings, the remaining amount on the Duplicate Account is lower than 50% of the total amount that has been deposited by you, we will charge you a fee amounting to the remaining balance in your Duplicate Account. 4.8.4. Any returns, winnings or bonuses which you have gained or accrued during such time as the Duplicate Account was active will be forfeited by you and may be reclaimed by us, and you will return to us on demand any such funds which have been withdrawn from the Duplicate Account. Thumbs Down - Why so complicated? I lost myself on the second sub-term and could only imagine what is it with players with less experience… 4.9. If you wish to open another account, you may do so by contacting the Manager at [email protected]. If a new account is opened, the old account will be closed. Thumbs Down - Now, why this one? Casino keep explaining for half a page what will happen if player is found to be an owner of Duplicate accounts only to get to this particular term on the very next condition to read. Confusing, to say the least. 4.11. If you wish to close your account you must send a request to do so on [email protected]. By closing your Account, you also consent to the forfeiture of any promotional bonuses, prizes or benefits which you may have acquired. Thumbs Up - Strongly support this requirement, a serious action such as account closure must be done and confirmed in written. 4.12. In the event of closure of your Account because of gambling addiction or if your account has been closed due to fraudyou acknowledge that you are prohibited from opening a new Account. The Company will not be liable if you manage to open a new account, for such action nor for any direct or indirect consequential damages. The company shall have the right to close, at any time, a new account opened in breach of the requirement stated herein. Thumbs Down - And where’s casino responsibility and liability here? There must be a mechanism incorporated within the casino system which prevents players from registering more than one account using the same registration details. 5.2. The company complies with Maltese and European laws, regulations and guidelines for the prevention of money laundering and terrorism financing. Suspicious transactions/activities shall be investigated by the company and, if necessary, a suspicious transaction/activity report will be made by the company to the competent Maltese Authorities. In any such event, the company is prohibited from informing any players or third parties involved, save in limited circumstances, that an investigation is being or may be carried out, or that information has been or may be transmitted to the competent Authorities. Furthermore, in the event of any suspicious transactions/activities, the company may suspend, block or close the account(s) of the relevant player(s) and withhold funds as may be required by law and/or by the competent Authorities. 5.3. All transactions made by players on our site are checked to prevent money laundering, terrorist financing and all other illegal activity. Thumbs Up - Sure, no one needs dirty money into this business. 5.3. All transactions made by players on our site are checked to prevent money laundering, terrorist financing and all other illegal activity. 5.4. By agreeing to the Terms you authorise us to undertake verification checks as we may require ourselves or may be required by third parties (including, regulatory bodies) to confirm your identity and contact details and to prevent money laundering and terrorist financing and in order to verify if you are subject to a sanctions regime (the "Checks"). 5.5. The identity of the player will be verified on cumulative withdrawals of €2,300 5.6. In certain circumstances we may have to contact you and ask you to provide further information to us directly in order to complete the Checks. If you do not or cannot provide us with such information then we may suspend your Account until you have provided us with such information or permanently close your Account. Additionally, you will have to provide identification whenever you make a withdrawal of funds amounting to Two Thousand Three Hundred Euros (EUR 2,300) or more. Thumbs Down - Term 5.3 does not comply too much with terms 5.4 and next… If 5.3 was true, then why casino is not conducting a full verification before ir right after the very first deposit? A rhetorical question though… 5.7. If we are unable to confirm that you are the Legal Age then we may suspend your Account. If you are proven to have been under that age at the time you made any gambling or gaming transactions, then: 5.7.1. Your Account will be closed; 5.7.2. All transactions made while you were underage will be void, and all related funds deposited by you will be returned; 5.7.3. Any stakes for bets made while you were underage will be returned to you; and 5.7.4. Any winnings which you have accrued during such time will be forfeited by you and you will return to us any such funds which have been withdrawn from your Account. Thumbs Up - Sounds fair, however if casino has bothered conducting a verification check before or right after the very first deposit, then such situations could have been avoided completely. 8.3. We do not accept cash funds sent to us. You sure?! Well, I do… 8.6. The bonus is stated separately on the account. It can only be paid out once it has been transformed into real cash winnings. If an account contains both the player’s own money and bonus money, the bonus money will only be available for wagering once the existing money has been used. Specific bonus conditions may be published on the website with the launch of specific bonus schemes. Before fulfilling the bonus turnover conditions if you transfer or withdraw the main deposit amount, bonus amount and all winnings from this bonus will be forfeited. If any bets are placed with bonus balance, then bonus cannot be cancelled. Thumbs Up - Fair enough! And simple...and clear as well! 8.7. Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking insurance system. Additionally any money deposited with us in your Account will not earn any interest. Thumbs Down- How come that my account balance is not insured or otherwise protected? Each and every trustful casino must have a separate bank account for this purpose in order to secure and guarantee players funds. 11.4 We reserve the right to inform relevant authorities, other online gaming or gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity, and you agree to cooperate fully with us to investigate any such activity. Thumbs Up - Please do that every time you come to a fraudster. If casinos were doing that more often then online gambling would have been much safer than it is now. The same goes in the opposite direction though. 12.4 You must not attempt to gain unauthorised access to the Website, the servers on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or similar. When breaching this provision we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately. Thumbs Up - Well well, seems like all recent hacker attacks on casino websites have already been added as part of casino terms. Hey hackers, do not do that, okay! 22.5 If the player feels unsatisfied and feels that he should lodge a complaint directly with the relevant authority he may do so by sending an email to [email protected]. Thumbs Down - Please update the complaints related details of MGA - their direct line support phone is +356 2546 9191 and they now offer online gaming support for players at http://www.mga.org.m...aming-support/ 29.3 Self-exclusion - If you feel that you may have lost control of your gambling, we provide a self-exclusion facility which can be activated by contacting [email protected]. Self-exclusion means that your account will remain closed during the entire exclusion period, which can be set for a minimum of 6 months. This is the major difference to a standard account closure request. Should you wish to activate permanent self-exclusion you may do so by contacting the above email address. Reasonable endeavours will be used to enforce your self-exclusion. However, you acknowledge that the primary responsibility for controlling your behaviour lies with you, thus you accept that we will not be liable if you continue gambling and/or seek to use the Website and we fail to recognise or determine that. We also recommend that consideration is given to the installation of software that will allow you to block access to internet gambling websites. See Filtering Systems at the bottom of this page. Thumbs Down - Could someone clarify what “reasonable endeavours will be used to enforce your self-exclusion” please? The way I see it, it means that casino could help a problem gambler and activate the SE agreement instantly, but could also give the run around forever. Bad, bad way to deal with such an important matter as problem gambling when it must be dealt immediately! General Bonus Terms 9. In the interest of fair gaming, there is a maximum stake allowed per game round when you are betting with bonus funds. This maximum stake is €6, or your account currency equivalent of €6. Thumbs Down - What about cumulative bets? Doubling? This term definitely needs some serious clarification. 11. In the event a bonus is not credited after a qualified deposit has been made, please contact customer support via e-mail [email protected] or Live Chatbefore any bets are made, and Caribic Casino support crew will manually grant the bonus. If you do not wait for the bonus to be set up before betting, our system will not allow us to credit your account with the bonus funds. Thumbs Up - Now I wish as many players as possible are reading this particular term. Keep in mind that this rule applies to 99,99% of all online casinos. 12. Maximum winnings from wagers made with bonus funds is €10,000, or your acount currency equivalent of €10,000, unless otherwise stated. This limitation does not apply to Progressive Jackpot wins. Thumbs Down - Limitations on winnings derived while playing with a bonus? Hmm, okay that would be fair if there were such limitations on losses too, don’t you think... 16. In case of any dispute, the decision by CaribicCasino.com is final. Thumbs Down - Nope, your decision is not final at all. There are number of possibilities for player to chase their claims against the casino, including usage of AskGamblers Complaints Service or filing a formal complaint in front of the official regulatory body.

Hi folks As previously requested from fellow forum members, it is time for Drueck Glueck Casino and its terms... General Casino Terms 1.1 We consider these terms to be fair... Oh, man! What a great and unusual start of a casino Terms and Conditions! Maybe a bit too bragging for my taste, but still quite an original one! 1.1. … Should you need any advice regarding these terms, or any other part of our service, in your own and our interests, please contact us via our Customer Services Department via the support link on the site and your trusted legal advisor…. Thumbs Up - Beautifully said! Wish more casinos state that to their customers. 1.2. Please note that all telephone calls are digitally recorded and may be used as evidence at Our sole discretion. Thumbs Down - Not true, there are tons of regulations when it comes to protection of basic human rights, such as the right to know and refuse being recorded for example. So, in case the casino intends to use such recording as an evidence in front of a third party, it must comply with all existing legal regulations and sometimes even request player’s permission. 1.3. For transaction security we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties. Thumbs Up - Hallelujah! Finally a casino who dare to talk about that even assume some a warranty. Way to go! 1.6. By using this Site and/or software you agree to these terms and conditions and any other terms or conditions that We see fit to impose from time to time. Thumbs Down - No way that a casino could validate a term retroactively. 4.4. It is not advisable to play 'Real Money' mode before trying 'Practice' mode. We recommend players practice in 'Practice' mode prior to playing in 'Real Money' mode. Thumbs Up - Now this is something new on the online casinos horizon and definitely deserves a huge praise! 5.4. All information supplied when you register with the site MUST be accurate, complete and not misleading in any respect. We reserve the right to confirm a customer's address by any means available, including but not limited to posting an address verification letter by mail to you, contacting you by e­mail, phone or live chat. If the attempt to verify the details supplied during registration is not successful no winnings will be paid. Thumbs Down - Agree with the first two sentences. But the last one… nope, sorry, could not agree at all. No one has the right to void my legitimate winnings only because casino rep decided to try a phone call in the middle of the night for example. 5.13. Account facilities are provided to You solely to enable you to place bets or participate in poker or casino games. If you, for whatever reason, appear to be depositing or withdrawing money without genuine play, you will be liable to have your account suspended and the circumstances investigated. This may result in a report to the necessary authorities and/or the account being closed. Thumbs Up - Great, each casino must fight with any attempt for money laundering via online gambling facilities. Anti Money Laundering should not be just a bunch of well wishes, but a serious set of precautionary measures and procedures applied by any reputable online casino brand. 6.2. After depositing, you will receive email confirmation of the transaction. We recommend that you print out and keeps details of all transaction data in order to avoid misconceptions and discussions at a later time. Thumbs Up - A very useful practice though, which helped not once and twice over the years in case of a stuck or missing deposit. 6.4. Please note that documentation in the form of ID, utility bill/statement or copies of the front and back of your credit card may be required after any deposit. Thumbs Down - Why not making one more step and request such verification documents before the initial deposit? A rhetorical question of course… 7.3. The maximum winning amount that a player can cash out is €10,000 every 30 days. All other winnings will be paid in monthly installments of €10,000 every 30 days. The maximum withdrawal amount per transaction is €5,000. Thumbs Down - A monthly withdrawal limit of just €10,000 is extremely insufficient for any reputable casino brand. 7.5. Please note that 'winnings' stands for an amount which is more than the total deposits made by a player. As a condition for payment, winnings will not be issued until KYC documentation has been received. Please also note that any winnings over the value of €5,000 may take up to 5 business days to process. This is due to extra security checks performed by Our Accounts Department. Thumbs Down - Some people would call that a ‘stalling a payment’. Including me… 7.13. Once you have made a request to withdraw, your request will first be pending until midnight GMT the following day. Thereafter your request will be passed to Our Accounts Department who will process your withdrawal during the next business day provided they have all the information required to make the withdrawal. You may modify or cancel your request to withdraw funds at any time until your withdrawal has been completed and fully processed. Thumbs Down - A day here, an extra day there...Hellooo, wake up, we are almost in 2016 and there are dozens of online casinos paying faster than it took to your cashier to receive a withdrawal request, let alone reviewing, approving, processing and paying out… 20.2 Deposit Limits: We provide you with the ability to set you own preferred deposit limits within the Cashier Section of our Software. Deposit limits can be set for the following periods: Daily, Weekly, Monthly Any decrease in the amount you want to allow yourself to deposit will be applied immediately to your Account. However if you wish to increase your Deposit Limits, there will be a 24 hour delay before the change takes effect, during which time you can consider if an increase in your deposit limit is appropriate for you. Thumbs Up - I vote for this one with both hands. 20.3.2. Having implemented reasonable checks and safeguards to ensure Responsible Gaming, whilst player limitations are active you cannot open an Account, We cannot be held liable to you or any third party if you are able to continue to gamble on any account under our license. In that event, any winnings that will be originated during your suspension period will be null and void. Thumbs Down - What about the deposits made during such suspension period? You must return them or you forgot about that? 21.1. If you wish to make a claim or complaint, as a first step you should as soon as reasonably practicable contact our 'Customer Support Department'. If you are not satisfied by the answer you received from Our Customer Support Department you have the right to refer it to the Malta Gaming Authority via email to [email protected], or via telephone on +356 2546 9000, or by post to Level 3, Suite 1, TG Complex, Brewery Street, Mriehel, Birkirkara BKR3000 Malta. You can visit the Malta Gaming Authority site at http://www.mga.org.mt. Thumbs Down - Please, update the complaints related details of MGA - their direct line support phone is +356 2546 9191 and they now offer online gaming support for players at http://www.mga.org.m...aming-support/ 22.5. You hereby agree that in the event of your winning €10,000 or more in relation to any of our games you will grant to Us an irrevocable, exclusive and perpetual worldwide right and license, to use your name, photograph and likeness in any media, in connection with the marketing and promotion of Us and the Website, and you will fully cooperate with Our representatives in such regard. Thumbs Down - Sure, why not. How much you gonna pay for that? 26.2 . We may, at our sole discretion and for any reason, terminate your Account. If we wish to do so, you will be duly notified and our actions will be explained to you before terminating the Account. Contractual obligations already made shall be honoured. Thumbs Up - This is how it should be. 31.2. If any future modification is unacceptable to you, you have the right to terminate this Agreement. Any use of the Site by you after such publication on the site shall be deemed to constitute acceptance by you of such amendments, modifications or new conditions. Thumbs Down - Wrong! This term could be easily invalidated in case of a dispute with the casino referring to applying specific term retroactively and without player’s consent. 34.3. Any jackpot payout greater or equal to €50,000 will require an extra 14 days for processing. Thumbs Down - Okay, but it is not clear if this jackpot is about to be paid in a lump sum or player should wait till Judgement day. General Bonus Policy 6.1. If your deposit bonus/offer was less than a 100% deposit bonus/offer the maximum bet is either 10, or 10% of the deposit bonus/offer amount (the lower of the two amounts apply) 6.2. If your deposit bonus/offer is 100% or more the maximum bet is 5, or 10% of the deposit bonus/offer amount (the lower of the two amounts apply) 6.3.If you received a free bonus (no deposit bonus/refer a friend bonus/registration bonus/winnings from free spins etc) the maximum bet is 5 or 10% of the free bonus amount (the lower of the two amounts apply) Thumbs Down - These rules are made with a single purpose - to make it almost impossible to wager successfully your bonus. Unfair and tricky, proceed with extra caution! 12. Unless stated otherwise if the last bonus received by a player was a free bonus, a deposit needs to be made first before the player is eligible to use any further free bonuses, even if it was marketed to the player. Any breach of this term can result in blocking from future bonuses and/or removing any winnings that might have been the result of the use of any free bonus. Thumbs Down - Yet another tricky bonus rule which could play a bad joke. 13. If you receive free money (no deposit bonus/refer a friend bonus/registration bonus etc’) or free spins winnings, unless stated otherwise the maximum amount that you can win or withdraw from it is €100 or two times the bonus amount. The larger amount of the two will be applied. Any winnings greater than the applied amount, including winnings subsequently won from with that money even after any deposit, will be removed from your account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn until the wagering requirements have been met. Thumbs Up - I like this one. Many players would skip playing smart pants if such rule is being implemented and explained so well by more online casinos. 14. A bonus (including the bonus credited from a free spin bonus) is also considered free if your real money balance at the time you were credited the bonus is lower than your most recent deposit. Thumbs Down - Now, why this one? 24. … *Games produced by Net Entertainment Ltd, Edict, Microgaming and Williams Interactive Ltd will count 75% towards the wagering requirement. Thumbs Down - Not willing to become a fortune teller, but somehow this term makes me believe that the casino will lose lots of potential customers. 30. In the case that bonus money is wagered and lost, but not all wager requirements were met, the next deposit made to your account, providing you don't have any open games, will automatically reset the bonus as Consumed and it will not be necessary to complete the remaining wager requirements. If you want to continue your game session and make sure that your bonus gets Consumed, please contact support after your deposit. Any abuse of this in order to avoid completing bonus wagering will result in all winnings being removed, and your deposit potentially being confiscated. Thumbs Up - Sounds fair enough. 35. ….In addition to this, the following are considered irregular playing patterns: ….35.4. Making large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus. Thumbs Down - Unfair and tricky term, makes any normal player a potential victim of bonus and winnings confiscation!

Hi folks As previously requested from fellow forum members, it is time for Sugar Casino and its terms... General Casino Terms Thumbs Down - Tricky term. What’s the point of more people using one and the same account in case they could prove their identity? Isn’t it going to be much easier to create their own accounts? Thumbs Down - Yugoslavia does not exist as a country on the European map since 2006 as far as I remember. More info here - https://en.wikipedia.org/wiki/Yugoslavia Thumbs Up - Absolutely, doing so could save lots of future troubles indeed. Thumbs Down - The term is vague, leaves too much room for different interpretations and allows cashier to send payments using the preferred method for casino instead player’s preferred payment choice. Thumbs Up - Have seen much better withdrawal conditions, however I appreciate when casinos state such information in a clear and unambiguous way. Thumbs Down - Tricky, vague, confusing. Needs serious clarification. Thumbs Down - Not quite fair and true. Casino must supply enough evidence to prove their accusations and actions afterwards. Winnings derived from bonuses used in a fraudulent way could be voided by the casino, but deposits… I don’t think so. Eventually, a formal complaint could be submitted in front of the casino’s licensing authority and a successful outcome concerning the confiscated deposit amount could be expected. And then, reading down the list of terms we came to... Thumbs Down - Confusing, to say the least. Thumbs Down - No comment! Thumbs Down - Misleading. Still wondering if the casino can or cannot handle deposit limits on players? Thumbs Up/Down - Up for the rule that terms & conditions changes cannot affect player retroactively. And a huge Down for all the rest. General Bonus Terms & Conditions Thumbs Up - Simple and clear, I like it. Thumbs Down - Huge minus for obvious reasons.

Hey folks As promised, tonight I'll try to make an analysis of the General bonus and casino terms and conditions for Parklane - a newly added casino to AskGamblers database. Hope it's gonna be useful for all those who intend to join Parklane casino or have already done it. Please, keep in mind that the goal of making such analyses is to outline those rules which needs your attention and could have a serious impact over your future stay at the casino if you are not totally in aware with their meaning. I. General Casino Terms&Conditions Thumbs Down - Accepting casino terms and conditions means to sign a contract with that casino. If you signed a contract with the casino for let’s say a bonus with 10x WR and then casino change that WR to 100x afterwards, then it means that the change will affect you directly and significantly reduce your chances for a successful playthrough and that’s not fair at all. Players are bound to the rules which they accepted upon registering at the casino and casino is obliged to inform them in case of a change that could influence them in any way and/or affect their payments, bonus requirements, etc. Thumbs Up - Asking players for confirmation of their age before allowing them to deposit is in fact highly effective and quite simple measure at the same time against underage gambling. Thumbs Down - Having such rule is simply hilarious. Especially when it comes to proving the methodology in which a player is being considered as “recreational” or not. Thumbs Up - This is the way it should always be. Online casino industry should never be used as a mean of money laundering, not to mention terrorism funding. Thumbs Up - I really love to see when casino explains such an important detail in such a simple and clear way. Thumbs Down - It is not clear what exactly this exchange rate will be, neither the conversion fee. Such important details should be written in way more transparent way to avoid further confusion and financial losses. Thumbs Up - Great! Now make a single step further as request that proof before the first deposit. Thumbs Down - Hmm, could someone explain to me why it should be the player to pay for a cashout? Definitely thumbs down! Thumbs Down - Very high minimum amount allowed for a withdrawal. Majority of online players are in fact choosing to cashout amounts under 100 EUR/GBP/USD. Thumbs Down - Very low maximum amount for a monthly withdrawal limit. I could understand such limit for 24 hours, or even for a week, but for a whole month?... On top of all, the remaining money will be returned to player’s balance which is of course totally unfair and even considered as an attempt to urge player to gamble and to lose eventually. Thumbs Down - So, it appears that those who placed deposit limits will be punished with even lower withdrawal limits? That’s unfair and unjustified. Thumbs Down - Tricky and unfair rule which caused so many players lose their withdrawals on a later stage. When I asked couple of years ago another casino using the same term why they didn’t change that rule and simply put a max allowed bet as an absolute value, they never replied back. Obviously, some casinos prefer using such kind of terms referring to max bet allowed while playing with your own money and no bonus is attached, simply because that would help them find a way to void players winnings on a later stage. Thumbs Up - It is essential for any player to understand that Responsible Gaming means not only rights, but some obligations as well. Thumbs Down - This is not considered as a good practice when it comes to applying Responsible Gaming policy. A serious company should be responsible and to take all the necessary measures to prevent problem gamblers from opening/using other accounts across their network. It’s not a rocket science after all. Thumbs Up - Seems as the only possible fair resolution in case a software glitch caused some game crash. Thumbs Down - Hmm, I believe this is not quite true as there is another place where all players game transactions should be kept and that is the server/s of the gaming provider. In case of a dispute, it is the gaming provider’s records which are being put into an investigation by the relevant licensing authority, simply because these records are considered as the most reliable source de facto. II. General Bonus Terms and Conditions Thumbs Up - Simple and clear instructions what you are supposed to do if you want your bonus removed. I like it when casinos do it this way and avoid using lengthy and confusing procedures for such a simple thing as a bonus removal Thumbs Down - Why? Once a withdrawal has been requested it goes into casino’s hands and player has nothing to do about it. Then why being punished with receiving no bonuses only because casino is slow on withdrawals?

Hey folks As promised, here follows my analysis of the General casino terms and conditions for Kaboo Casino - a newly added casino to AskGamblers database. Hope it's gonna be useful for all those who intend to join Kaboo. Please, keep in mind that the goal of making such analyses is to outline those rules which needs your attention and could have a serious impact over your future stay at the casino if you are not totally in aware with their meaning. Thumbs Up - Brilliantly said! Simple and clear. Thumbs Up - Opposite to Parklane’s denial of responsibility in such situations, this is how a change into any terms and conditions should be applied. Thumbs Down - Too vague and ambiguous term, leaves room for lots of troubles and misunderstandings at a later stage. Thumbs Down - Finding such info on Kaboo’s website /unless you are not already registered/ is almost a mission impossible. Thumbs Up - Now this is a serious amount set a daily limit. Thumbs Down - I could understand you have expenses in processing financial transactions, but 5% or 10 euro minimum?! Come on, that’s too much. Thumbs Down - Now, why is that? It appears that players willing to have their account closed should not only pay withdrawal fee, but may be charged additional expenses only because casino decided to use a payment method on its own instead of using the most convenient one for the player. Players paid for that withdrawal anyways, shouldn’t they have the right to choose their preferred payment method? Thumbs Up - Attention all of those, who have intentions using additional software to speed up their DOA gaming for example. Thumbs Up - Simple and clear, don’t use your mom, dad, friend, sis or anyone else’s card to deposit, but only the one which is registered on your name. Thumbs Down - Sorry, but you have absolutely no right to retain anything based on suspicions only unless these so called suspicious are supported by serious and unambiguous evidence. Thubs Up - Totally agree with this one. A player who previously requested a self-exclusion regardless of the period should not be allowed to reopen and play just like that, but should go through some transition period to have enough time to reconsider the decision for account reopening. Thumbs Down - Have really no idea why casinos keep doing that. So, if a company has let’s say two operators then these operators could share player’s databases for marketing purposes, but cannot do the same for the sake of Responsible Gaming? Thumbs Down - This term is vague and leaves lots of room for frivolous interpretation. Thumbs Down - And what if I am not satisfied with the resolution on my complaint with Operator 2, shall I seek further assistance from e-Gaming Curacao? In addition, please update the complaints related details of MGA - their direct line support phone is +356 2546 9191 and they now offer online gaming support for players at http://www.mga.org.mt/support/online-gaming-support/ Thumbs Down - Yet another casino applying the so called “God clause”. FYI, the final word in case of a dispute does not belong to the casino, but to its relevant licensing authority.