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im fairly new to online gaming(about a year)and seem to have picked the bad ones to invest my money,i wont name the casino as yet because i have lodged a complaint,but i would like to see what others think about my situation... i have been a member of this casino for quite a few months and deposited a lot and had a couple of withdrawls with no fuss or problems... They are a casino that has wagering and max cashout withdrawls on more or less every coupon.Anyway I have worked my way up to be in their 2nd ranked tier of their rewards program which is gold and ill copy and paste from the website the perks available for a gold player,and an extract from their terms and conditions regarding this..... $300 Introductory Gold Bull VIP Tier Chip: 300GOLD Cashout up to 6X on free chips Earn one comp point for every $6 wagered on slots and slot variations 25% Weekly Cashback Access to our Exclusive VIP bonuses 24/7 Access to your personal, dedicated VIP Host Up to $300 free every month At least one successful deposit within a 1-week cycle qualifies you for this bonus Exclusive Birthday and Anniversary Bonuses Maximum Cashout on Deposit Match Bonuses: $20,000 Max Cashout Maximum Weekly Cashout Limit: $5000 per week Default withdrawal pending period: 48 t0 72 hours and in the terms..... For information regarding individual coupons, please visit the casino Cashier where the coupon information will be available, or contact an agent directly. Please refer to your for more information on bonus max cashouts, etc. And so last week I used a bonus coupon that gave 450%match,30X wagering and 10X max cashout and I deposited $50.I ended my wagering with a balance just over $2000 and instantly my withdrawable balance dropped to $500. At that very point I stopped playing and lodged a query with the casino and pointed out to them that I was a gold player and my max cashout should be anything up to $20000.They will not honour this and I will go into detail later what happened over the next few days of two and froing emails with me getting nowhere. But in the meantime what are other gamblers take on this?