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Hi, can anyone tell me if a casino can withhold winnings that were won. The initial funds were deposited using another persons card who gave me their permission. 10 successful deposits and 2 successful withdrawals to the same card. The latest withdrawal was reversed and the account suspended. I have sent them all the documents they require and it seems like they are just ignoring me. The persons card who I used is my flat mate and he self excluded from the casino 5 years ago. They asked for his ID and mine and a picture of me holding my passport,

Payment delayed equals payment denied! Like most casinos, Buzz Luck Casino has a very nice and enticing appearance. Like most casinos, Buzz Luck proclaims they offer generous winnings and speedy, hassle free payouts. Buzz Luck is part of a very well established and very profitable group of casinos with thousands and thousands of players and customers. Truth is, they do have some winners... but only a very small percentage of players ever win and actually collect. Compared to most online casinos, players at Buzz Luck do play and accumulate winnings. That is the easy part... the hard part is actually withdrawing those winnings. Buzz Luck has an unbelievable verification process... based on unreasonable demands and requirements. Each step of the confusing and illogical process creates delays. Buzz Luck cashier and customer support representatives are well trained to help unsuspecting customers navigate the verification process while introducing even more and unexpected issues... which creates even more delay and frustration. In most cases, unsuspecting players/customers become discouraged and disgusted and often decide to just play down the winnings rather than deal with the unrealistic verification demands and delays. We all know that if you play long enough at any casino, you will eventually lose. Understandably, the odds at casinos are in the casino's favor... otherwise the casino would fail. The well planned business scheme is based on deceit, deception, confusion and delay. Many Buzz Luck customers go away thinking... "well, I enjoyed playing and I even won a little... but, I had some problem actually getting any money... but it was kinda fun." Buzz Luck runs their scam with considerable poise and grace. They sure fooled this old man... no fool like an old fool. Avoid Buzz Luck and Club World Casinos.

Hi All, Ok, so I have been a fairly responsible online gambler for a good 6 or 7 yers, had some great wins had some losses all in all i enjoy them. Lately I have been a bit concerned that although I agree that casinos have concerns on money Laundering and the likes I think the way they handle their "Account Verification" shuoud maybe be reviewed and possibly changed. I mean, it's only over the last few years that casinos have started to attain to this new submission of Photo ID, bank statements etc. As above I have no quarm with that but not everybody has photo identification (at one point myself) Passport expired etc. I think If an Online Casino's practice is that it will not cash out Winnings unless you submit these documents and have your account verified then "THEY SHOULD DISPLAY THIS CLEARLY ON THEIR WEBSITE" not in smallprint in the terms and conditions. It should be a main, clear section which new users can always see before deciding to play at their casino. I mean, they will take your deposits forever but only when you decide to withdraw they then harass you with producing suitable ID, some are not even accepted due to the Casino's Origin. I feel stronly on this, again as mentioned I think it's a good idea that this is in place but I dont agree they should be able to take your deposits and not ask you to verify, only when you withdraw they then attempt tis and also scrutinise heavily the type of docs you submit. I registered with 10 casinos last week to see how much this is happening. All 10 i took no offers or bonuses so i could test this theory, Deposited £100.00 at each casino. Immediately after wagering around £10.00 I decided to withdraw £90.00. 7 out of the 10 casinos decided they would not cash out until I produced heavy artillery of document and Photo Identification. I then deposited a further £30.00 at each of the casinos that refused to withdraw, which they gladly accepted. I did verify all of the accounts and also withdrew all my money back, some i even come out on top however I do think this law needs to be changed. Even on the adverts on the TV a last section should state that you will not be able to withdraw any winnings until you have verified your account. It will stop those people who have no identification from becoming a victim... Anybody else any views on this? And anybody feel the same way?