Search the Community

I feel I have to raise this as I am experiencing this on a regular basis. I play a number of online gambling sites and usually end up opening loads due to being sent so many emails regarding bonuses, unaware that casinos are connected I'm some way. Recently I joined a casino again tempted due to receiving an email to which they blocked my account telling me I had self excluded from a sister site. Now. I don't self exclude and asked then to check. They said due to personal reasons? I asked them to close it as it's of no use to me and stupidly them email saying.. You can keep it open to check your transaction history and chat? Seriously?? Then.. They tell me to self exclude. This is not acceptable and probably what I did with the sister company on their advice. Self excluding has serious implications as I have found out. Self excluding means you have a gambling problem. Why are casinos telling members to self exclude when they have only requested to close the account?? Bad practice.