i signed up to winning room casino, so it begain at first it wouldnt allow me to make a deposit because the account had to be Verified first so i sent all my documents Photo ID, copies of debit card front and back, bank statements, and of course a screen shot of my online banking login just in case they wanted it as i know some casino do, so anyway my first deposit was a paysafecard voucher that you get in the shop you buy with cash, i won quite a bit £3000 so i put some money into my bank account and i came back to make a small deposit on there just so i can withdraw my wiinings back to my debit card which normally is fine on other well known casinos, but on this winning room casino they will not process my withdrawal because i made my first deposit with a paysafecard and they said by law all withdrawals have to go back on the first payment method which was the paysafecard i had told them that you can not withdraw anything back to a paysafecard voucher that is why i did make a deposit using my debit card but they still will not allow my withdrawal to go back to my debit card anyway live chat said they have spoken with the payments team and the payments team said that i will have to withdraw using bank transfer instead in which i was told that the payments team will accept that. so i went ahead and i changed the withdrawal to a bank transfer and an hour later the payments team cancelled my withdrawal again and emailed me to say that they can not process my withdrawal via bank transfer because they need to Verifiy the bank they wanted documents again such as bank statement, and screen shot of my online banking login page but they already have that i sent it days ago in which i had an email from a guy called Alex from support at winning room to say that my account is now Verified and all documents are now approved. i was wondering if you can help me with this issue please £3000 is big sum of money ive never had this kind of issue on any other casino, winningroom casino are just idiots working there they will not help me they wont listen to me so ive become really stressed out over this now
