Sounds similar to me, nomorerabbit.
I signed up and deposited last sunday. I won a little amount, finished wager thru and sent in all of my documents. Account was veriefied within 16h which is ok. The support is friendly.
But since monday morning iam waiting for my payout on Skrill. Did not receive it yet and support told me that there are "technical problems" when they try to send the amount.
Well, let´s see what will happen.